Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
4
4
years of professional experience
Work History
Assistant Manager
City Gear, Hibbett Sports-Milledgeville, GA
11.2024 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Increased sales through effective merchandising strategies and targeted promotions.
Engineer
US Army Reserves
04.2024 - Current
Wrote, reviewed and edited technical document in accordance with template requirements.
Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
Developed positive working relationships with stakeholders to effectively coordinate work activities.
Participated in formal internal design reviews of proposed products and components.
Optimized engineering processes by implementing innovative solutions and streamlining workflow.
Sales Associate
City Gear, Hibbett Sports-Dublin, GA
06.2023 - 11.2024
Promotion
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
TJ Maxx-Dublin, GA
07.2021 - 06.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.