Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tami Adams

Humansville,MO

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.

Overview

10
10
years of professional experience

Work History

City Clerk

City of Humansville
Humansville, Missouri
06.2024 - Current
  • Managed municipal records and official documents for city governance.
  • Coordinated city council meetings and prepared agenda materials for participants.
  • Oversaw public inquiries and provided accurate information to residents.
  • Maintained compliance with state regulations regarding public records requests.
  • Facilitated election processes, including voter registration and polling logistics.
  • Implemented digital filing systems to streamline document retrieval and storage.
  • Assisted in budget preparation by compiling departmental expenditures and forecasts.
  • Assisted with clerical duties at city hall by performing copying, scanning, faxing and data entry tasks and scheduling appointments.
  • Typed and proofread correspondence, distributed and filed official forms and scheduled appointments.
  • Prepared reports, correspondence, executive summaries, agenda and agenda packet materials and processed mail and routed correspondence to correct office or department.
  • Prepared and managed city clerk division budget, forecasting necessary funds for staffing, materials and supplies.
  • Established and maintained variety of automated and manual files and records.
  • Assisted in preparing ordinances and resolutions proposed by governing body for approval, notified legal organization of meetings, dates and times and distributed communications to appropriate parties.
  • Supported municipal operations by processing financial transactions, reconciling vendor invoices, delivering on-call clerical support to district offices and assisting with month-end accounting.
  • Provided administrative support to the Mayor and City Council members, including responding to inquiries and requests for information.
  • Compiled reports that summarized financial transactions of the municipality, such as budget expenditures and revenue sources.
  • Assisted citizens with filing complaints or grievances against the city government.
  • Conducted research on issues related to local laws, regulations and policies.
  • Processed applications for various city permits, licenses and zoning changes in accordance with local ordinances.
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
  • Recorded vital and fiscal records and accounts.
  • Issued public notification of official meeting and activities.
  • Issued public notification of official activities or meetings to public.

Cafe Owner

Self-employeed
Humansville, MO
08.2018 - 06.2024
  • Organized daily operations of cafe, including scheduling staff shifts, ordering supplies, and overseeing food preparation.
  • Monitored customer service standards and provided feedback to staff members on performance.
  • Maintained financial records for the cafe, such as sales figures and profits and losses.
  • Identified potential suppliers and negotiated contracts with vendors for best prices on goods.
  • Ensured compliance with health codes by regularly inspecting kitchen area and equipment.
  • Trained new employees on proper food handling techniques, safety protocols, and company policies.
  • Implemented cost-saving strategies to reduce overhead expenses without sacrificing quality of products or services offered.
  • Managed marketing campaigns through social media platforms to reach target customers.
  • Resolved customer complaints quickly and efficiently using problem-solving skills.
  • Established relationships with local businesses and organizations in order to promote events at the cafe.
  • Oversaw hiring process for new staff members, conducting interviews and making hiring decisions.
  • Conducted regular inventory checks of food items stored in the kitchen area.
  • Performed routine maintenance tasks such as cleaning tables and chairs or restocking supplies.
  • Set pricing structures according to market analytics and emerging trends.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Led startup and creation of operational procedures and workflow planning.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Assisted staff by serving food and beverages or bussing tables.
  • Explained goals and expectations required of trainees.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Distributed food to service staff for prompt delivery to customers.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.

Rural Mail Carrier

United States Post Office
Humansville, MO
11.2015 - 03.2020
  • Delivered mail and packages to rural residences, businesses, and post office boxes.
  • Organized mail for delivery in a timely manner according to established routes and schedules.
  • Inspected postal vehicles for defects prior to operation.
  • Collected payments for COD items, postage due, and other fees as required.
  • Assisted customers with inquiries regarding postal services and regulations.
  • Performed other duties such as sorting mail, stocking shelves, maintaining inventory of supplies.
  • Operated vehicle in accordance with applicable laws and regulations.
  • Provided excellent customer service while interacting with customers on route.
  • Ensured proper handling of fragile packages requiring special care.
  • Identified hazardous materials that may pose risk to public safety.
  • Adhered to all USPS policies and procedures related to delivering mail.
  • Loaded and unloaded trucks efficiently using appropriate equipment.
  • Verified accuracy of addresses before delivering mail or parcels.
  • Communicated effectively with supervisors regarding route progress or changes.
  • Followed established protocols for secure package delivery at customer locations.
  • Regularly monitored fuel levels in postal vehicle ensuring it never runs out of gas.
  • Inspected mailboxes along route ensuring they are properly maintained and secured.
  • Notified supervisor immediately if any irregularities were found during the route delivery process.
  • Obtained signatures for registered, certified and insured mail.
  • Delivered and collected mail for designated route to businesses and residential homes using satchels, cars and small trucks.
  • Sorted mail, arranging in delivery sequence for distribution.
  • Collected money for cash-on-delivery and postage-due mail to turn in receipts to postal office.
  • Entered change of address orders into computers to process forwarding address stickers.
  • Collected outgoing mail from homes and businesses to deliver to post office for processing.
  • Sorted mail for delivery, arranging mail in delivery sequence.
  • Scanned labels on letters or parcels to confirm receipt.
  • Recorded address changes to redirect mail for residences or businesses.
  • Delivered mail to residents and business within assigned area.
  • Handled undeliverable mail in accordance with established procedures.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Delivered various types of mail on routes according to strict timelines.
  • Provided change-of-address cards and other postal forms upon customer request.
  • Assisted customers by lifting heavy packages and placing parcels by front door or garage.
  • Cleaned and checked over vehicle after completion of daily deliveries.
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
  • Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
  • Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
  • Sold stamps and money orders to mail customers along daily route.
  • Bundled mail in preparation for delivery or transportation to relay boxes.
  • Routed all classes of mail in sequence of delivery along established route.
  • Obtained receipts for registered and certain insured mail.

Education

Nail Technician -

Academy of Hair Design, Inc.
Springfield, MO
07-2023

Skills

  • POS System Operation
  • Customer Retention Strategies
  • Food safety knowledge
  • Employee Scheduling
  • Menu development
  • Social Media Marketing
  • Health and safety compliance
  • Budget Administration
  • Business Management
  • Administrative Oversight
  • Regulatory Compliance
  • Employee Development
  • Cash flow optimization
  • Budget Development
  • Verbal and written communication
  • Sales oversight
  • Financial Management
  • Sales management
  • Relationship Building
  • Business Administration
  • Business Planning
  • Staff Management
  • Sales Leadership
  • Staff hiring
  • Financial Planning
  • Marketing
  • Business Development
  • Profit and loss analysis
  • Hiring and staffing
  • Human Resources
  • Customer Relations
  • Operations Management
  • Record management
  • Public information dissemination
  • Budget oversight
  • Meeting coordination
  • Customer relationship management
  • Document processing
  • Data entry
  • Financial reconciliation
  • Problem solving
  • Effective communication
  • Time management
  • Team collaboration
  • Financial report analysis
  • Document management
  • Researching skills
  • Legal notice publishing
  • Money handling
  • Purchasing
  • Document verification
  • Meeting preparation
  • Office administration
  • Report writing
  • Multitasking capacity

Timeline

City Clerk

City of Humansville
06.2024 - Current

Cafe Owner

Self-employeed
08.2018 - 06.2024

Rural Mail Carrier

United States Post Office
11.2015 - 03.2020

Nail Technician -

Academy of Hair Design, Inc.

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