Tami Dreher
Walnutport,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Schedule Coordinator
Lehigh Valley Health Network
08.2022 - Current
- Collects clinical information, obtains insurance, and verifies patient demographics to ensure appropriate scheduling of screening and diagnostic tests.
- Educates patients, families and physician offices regarding department protocols, procedures, insurance, referrals and testing criteria.
- Utilizes scheduling software and other patient-specific software applications to facilitate patient access into the network.
- Strives to reduce errors, minimize rework and defects through conscientious defects and attention to detail.
Homeschool Teacher
Self Employed
09.2015 - 05.2023
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
- Adapted teaching methods and lesson plans to changing student needs.
- Researched and chose appropriate curriculum to meet children's abilities and grade levels.
- Graded homework, quizzes, classwork and exams to report on progress of student achievements.
House Manager
Self Employed
03.2006 - 09.2015
- Managed entire family's schedule and organized events.
- Handling incoming mail, bills and invoices and completed appropriate actions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Assistant Manager
Haagen Dazs
12.2000 - 03.2006
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Bachelor of Science - Business - Finance
Penn State - Lehigh Valley
Center Valley, PA05.2005
Skills
- Positive Interactions
- Product and Service Knowledge
- Verbal and Written Communication
- Customer Service
- Mathematical Accuracy
- Analytical Thinking
- Phone Inquiries
- Customer Feedback
- Client Relationships
- Inbound Customer Calls
Timeline
Schedule Coordinator
Lehigh Valley Health Network
08.2022 - Current
Homeschool Teacher
Self Employed
09.2015 - 05.2023
House Manager
Self Employed
03.2006 - 09.2015
Assistant Manager
Haagen Dazs
12.2000 - 03.2006
Bachelor of Science - Business - Finance
Penn State - Lehigh Valley