TAMI E SULLIVAN
Apple Valley,MN
Summary
Dynamic Optical Technician with extensive experience at Elevate Eye Care, excelling in operational management and effective team leadership. Proven track record in driving sales and enhancing patient satisfaction through superior service and proficient optical systems. Skilled in inventory management and insurance verification, ensuring seamless clinic operations and optimal patient care.
Overview
30
30
years of professional experience
Work History
Optical Technician
Elevate Eye Care
Rosemount, MN
07.2024 - Current
- Optical sales
- Answer the tech line to help field calls for the Drs.
- Answer the optical line to help field calls for lab updates, RX requests, and Front Desk check-in backup.
- Supported GM in organizing inventory.
General Manager
Elevate Eyecare
Eagan, MN
09.2022 - 07.2024
- Managed daily functions of the clinic.
- Drive results through training and coaching.
- Support a patient-first culture.
- Managed daily operations, including deposits, payroll, and inventory.
Technician/Optician
Yankee Eye Clinic
Eagan, MN
06.2018 - 01.2022
- Answer the tech line to help field calls for the Drs.
- Answer the optical line to help field calls for lab updates, RX requests.
- Front desk check-in backup.
- Contact lens orders.
- Optical job check-ins.
- Optical sales
Assistant Manager
Target Optical/Luxottica Retail
Minneapolis, MN
03.2018 - 06.2018
Store Manager
Carters, Inc
Bloomington, MN
07.2014 - 12.2017
Retail Sales Manager
Luxottica - LensCrafters
Woodbury, MN
03.2014 - 07.2014
Assistant General Manager
Destination Maternity
Bloomington, MN
09.2012 - 03.2014
Store Manager
Carter's
Albertville, MN
06.2011 - 09.2012
Co-Manager
Express
Burnsville, MN
01.2011 - 06.2011
Co-Manager/Assistant Store Manager
New York & Company
Albuquerque, NM
07.2008 - 01.2011
Store Manager
Limited Brands
Wayne, NJ
08.2000 - 07.2008
Store Manager
Claire's Boutique
Albuquerque, NM
11.1994 - 08.2000
Education
Technical Vocational Institute -
Technical Vocational Institute
Albuquerque, NM12.1996
Manzano High School -
Manzano High School
Albuquerque, NM05.1995
Skills
- Candidate Interviewing
- Operational Management in Retail
- Marketing
- Retail Merchandising
- Proficient in Optical Systems
- Profit Loss Analysis
- Sales Operations Management
- Effective Team Leadership Experience
- Planogram Strategy Implementation
- Management of Retail Operations
- Insurance verification
- Cash handling
- Inventory Management
- Prescription verification
- Lab updates
- Contact lens fitting
Timeline
Optical Technician
Elevate Eye Care
07.2024 - Current
General Manager
Elevate Eyecare
09.2022 - 07.2024
Technician/Optician
Yankee Eye Clinic
06.2018 - 01.2022
Assistant Manager
Target Optical/Luxottica Retail
03.2018 - 06.2018
Store Manager
Carters, Inc
07.2014 - 12.2017
Retail Sales Manager
Luxottica - LensCrafters
03.2014 - 07.2014
Assistant General Manager
Destination Maternity
09.2012 - 03.2014
Store Manager
Carter's
06.2011 - 09.2012
Co-Manager
Express
01.2011 - 06.2011
Co-Manager/Assistant Store Manager
New York & Company
07.2008 - 01.2011
Store Manager
Limited Brands
08.2000 - 07.2008
Store Manager
Claire's Boutique
11.1994 - 08.2000
Technical Vocational Institute -
Technical Vocational Institute
Manzano High School -
Manzano High School
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