Summary
Overview
Work History
Education
Skills
Certifications and Licenses
Additional Information
Awards
Volunteer Experience
Timeline
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TAMI GOSS

TAMI GOSS

Boca Raton,FL

Summary

Dynamic and results-oriented MBA professional with more than 20 years of diverse real estate experience. Native Floridian. Licensed Real Estate broker with New Home Sales and Development Sales experience. Real Estate Sales leader who excels in sales, marketing, training, and procedure administration. Mentored under Jeff Shore, Mike Ferry &Tom Ferry. Highly experienced and successful branch manager with a proven track record of increasing sales, customer satisfaction, and customer loyalty. Experienced in developing and leading highly effective teams, as well as creating and executing strategic plans. Committed to delivering exceptional customer service and achieving corporate objectives.

Overview

20
20
years of professional experience

Work History

Managing Broker/Branch Manager

BERKSHIRE HATHAWAY HOMESERVICES FL REALTY
07.2021 - Current
  • Recruit, train and manage agents for office in Coral Springs/Parkland
  • 220M Volume, 53 Sales Associates, $8.4M GCI
  • Increased agent average sales price from $546,000 to $789,000
  • Launched and created a company-wide onboarding guide and training schedule for sales associates
  • Productivity Coach for new FOREVER AGENT PLATFORM
  • Managed Social Media pages for office
  • Organized charity and school events to generate community brand awareness.

Director of Sales

ONE SOTHEBY'S INTERNATIONAL REALTY
07.2020 - 07.2021
  • Director of Sales for Royal Palm Residences (New Development)- Boca Raton, FL
  • Achieved regional sales targets through effective territory management and relationship building with key realtors.
  • Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.


New Home Sales Consultant

PULTE GROUP
10.2019 - 06.2020
  • Conduct sales of new homes and establish qualifications
  • Exceeded quarterly sales goals in very challenging community
  • Maintain contact with prospective buyers and current buyers as well as establishing relationships with the brokerage community
  • Greet visitors at model home, enter registration information, identify needs, and assess interest in the community
  • Routinely research and analyze competition to sell more effectively

Business Consultant/Regional Territory Brand Ambassador

COLDWELL BANKER C/O ANYWHERE REAL ESTATE
08.2016 - 03.2018
  • Covering TN, KY & IN
  • Work directly with franchise owners as Coldwell Banker's primary liaison in the field
  • Responsible for brand training to franchise brokers/owners/agents
  • B2B Sales working with Brokers to identify M&A opportunities
  • On-board and train new agents, in region, on brand awareness, key brand marketing and sales techniques
  • Assist franchise owners in increasing PPP/PAP and Recruiting new talent
  • #1 in region for recruiting new talent
  • Conducted quarterly in-person meetings with franchise owners
  • Organized regional events such as workshops or seminars which helped promote brand recognition
  • Prepared detailed reports on performance metrics and results for senior management review, showing reporting proficiency.
  • Established strong client relationships through excellent communication and negotiation skills to secure long-term contracts.

New Home Sales Consultant & Broker of Record

LENNAR HOMES
07.2015 - 08.2016
  • Increased sales by 140% in first 6 months
  • Averaged 8-10 Sales per month
  • Managed entire sales/design process
  • Procured Sale, Floor plan selections with structural options, interior, and exterior design selections
  • Developed corporate relocation incentives with local companies in the region
  • Procure general brokerage relationships to become the preferred home builder for the realtor community
  • Manage and develop marketing programs and materials such as advertising and promotional programs to build customer awareness for new developments
  • Achieved quarterly and annual sales goals by acquiring new customers
  • Advised clients regarding accounts, pricing schedules, and financing options
  • Performed market research to identify competitive analysis
  • Attended trade shows, conferences, and other industry events to build brand awareness.

New Home Sales Consultant

D.R. HORTON HOMES
07.2014 - 07.2015
  • Ranked #1 in sales
  • Ranked #1 in conversion rate
  • Division Quarterly Sales Winner
  • Scored 100% on mystery/video shop
  • Assisted with creating and streamlining the Design Center/Construction process through local corporate agreements
  • Strategically led buyers through sales process, design studio choices, selections and closing expectations
  • Enticed customers with sales and promotions to boost sales
  • Built relationships with brokerage community by hosting events and sales meetings
  • Cultivated relationships with new and existing customers to drive sales
  • Conducted regular price comparisons between competitors to maintain competitive pricing structures
  • Introduced promotions and sale opportunities, enticing customers.

Sales Manager/Broker Associate (Florida)

SOTHEBY'S INTERNATIONAL REALTY
03.2004 - 01.2014

Also worked with Sotheby's July 2020-July 2021

  • Covering Dade, Broward and Palm Beach Counties
  • Responsible for sales professional scheduling and interviewing
  • Collaborated with developers and architects to create/design floorplans, interior design selections and marketing plans
  • $36M in average annual revenue
  • Floorplan evaluation
  • Pricing evaluation for start-up developments
  • On-boarded and trained on-site sales consultants
  • Top producer for 8 consecutive years
  • Independently introduced sales and marketing strategies that resulted in immediate ASP and PPP increase selling out all developments 100%
  • ASP increased from $1,200,000 to $1,450,000
  • Per Person Productivity increased from 27% to 39%
  • Responsible for recruiting, coaching and performance monitoring of sales professionals
  • Ability to direct the team's focus, meet and exceed goals, motivate, and help create training programs
  • #1 in Sales for development division
  • Orchestrate modeling, forecasting, and comparable area analysis for developers
  • Evaluate investment opportunities for foreign investors, such as ROI initiatives and IRR yields and cash on cash returns
  • Sold over $620M in total sales throughout tenure
  • Performed market research activities by monitoring competitor activity or gathering consumer insights
  • Conducted regular meetings with staff to discuss progress towards goals and objectives.

Education

Master of Business Administration (MBA) -

St. Thomas University

Bachelor of Science -

University of Maryland

Skills

  • Marketing Management
  • Social Media Management
  • Financial Management
  • Customer Support
  • Development Sales
  • CMA Research & Analysis
  • Forecasting
  • Client Relations
  • Strategic Planning
  • Financial Analysis
  • Staff Supervision, Training and Management
  • Sales Expertise
  • Competitor Tracking
  • Training and Development

Certifications and Licenses

  • Real Estate Broker License (Florida & Tennessee)
  • Real Estate Instructors License
  • Certified New Home Specialist
  • Luxury Home Specialist Certification

Additional Information

Trained and on-boarded sales professionals to increase PAP from 22% to 38% (#agents/#sides). Recruited, Interviewed, hired, and trained sales professionals for multiple developers & builders including KOR Hotel Group, Pulte, D.R. Horton, Kolter, Lennar, Related Group, Zaha Hadid and many more. Increased average sales of communities from 4/month to 6/month. Exceeded monthly goals by 125%. Achieved Top producer status for 8 years, from 2006-2014. Implemented and monitored Agent incentive program. Established key business partnerships with corporate relocation which increased sales by 41% in 2018.

Awards

  • Women of Distinction (2023)
  • Top Sales Professional

Volunteer Experience

Board Member- Hunter/Jumper Counsel, Parkland Horseman's Association, Parkland, FL, 03/2022, Present

Timeline

Managing Broker/Branch Manager

BERKSHIRE HATHAWAY HOMESERVICES FL REALTY
07.2021 - Current

Director of Sales

ONE SOTHEBY'S INTERNATIONAL REALTY
07.2020 - 07.2021

New Home Sales Consultant

PULTE GROUP
10.2019 - 06.2020

Business Consultant/Regional Territory Brand Ambassador

COLDWELL BANKER C/O ANYWHERE REAL ESTATE
08.2016 - 03.2018

New Home Sales Consultant & Broker of Record

LENNAR HOMES
07.2015 - 08.2016

New Home Sales Consultant

D.R. HORTON HOMES
07.2014 - 07.2015

Sales Manager/Broker Associate (Florida)

SOTHEBY'S INTERNATIONAL REALTY
03.2004 - 01.2014

Master of Business Administration (MBA) -

St. Thomas University

Bachelor of Science -

University of Maryland
TAMI GOSS