Tami Greer

Over my last 3 years of experience with the Getaway, I've progressed through the chain of management for the opportunity to become the general manager of the Houston outpost.. With this new given opportunity of standing in as the interim general manager, it has become my primary mission and pride to reinstate and restore our company's core principles and values in the work place both relating to our employees and the quality of our product. In conclusion, through these measures I have and will continue to exceed outpost performance and appease guest expectations!

Here's to the growth of a reestablished outpost and the future of it's everlasting success!

• Working closely along side General Manager to relieve work load
• Primary organizer of office administrative duties including recruiting, interviewing, training, schedules, and general team supervision
• Organizing and refining work operations to ensure efficient use of allotted HWPD hours
• Enforcing intensive quality control standards to deliver exceptional guest experience
• Placing and tracking orders to maintain optimal office inventory and supplies
• Facilitating team moral through daily interactions and cooperation with all outpost members
• setting an example to team members of commitment and process expertise by upholding company core values

• Provide excellent customer experience in a timely and respectful manner through active use of Alice & Slack as forms of effective communication.
• Assist with team management and coordination of work flow; develop cabin evaluation systems, provide structural feedback, schedule one on one meetings with employees, develop visual aids for bettering communication and vision for team members
• Interview & train part time candidates for open team positions such as, Cabin Keeper, Lodge Keeper and Trail Runner
• Prepare staging assignments through the use of company platforms such as, Ledger & Slack
• Actively communicate with In-house personnel, managers, and part-timer employees to fully meet guests expectations and requirements
• Perform cabin inspections and conduct reports based on cleanliness
• Fully trained in Company software/platforms- Slack, Alice, Ledger, Schedule, inventory (EOM) Spot checks.

• Serve as the face of the company- being a direct point of contact to clients; intentional in all interactions and providing a meaningful customer service experience, offering charm and disarm services when needed, and always meeting guest's expectations
• Monitor all Alice tickets and clients requests; respond to such in a punctual and professional fashion
• Perform spot checks to make sure cabins were set to standards; maintaining strong attention to detail and accuracy
• Managed in-house responsibilities with excellent timeliness; proper spot treating, laundry, folding, and making linen bags for arrivals.
• Maintained strong communication with managers and supervisors, always being respectful and open to structural feedback and criticism
• Focus on self improvement and growth as a Getaway employee: taking on extra shifts, covering other job descriptions, and asking questions

• Developing great time management skills by creating a work structure for myself
• Maintaining an effective cleaning routine and an eye for detail
• Dependable- Always showing up on time and providing flexible work availability
• Strong communication- open and clear communication with managers and supervisors

• As a preschool teacher I was responsible for providing education for children ranging from as early as 2 years to approximately 5 years of age
• I both prepared and taught age appropriate lessons in a manner that met all participating students
• I managed a busy classroom environment, providing both discipline and structure that would steward my children to successfully learn and reach educational milestones
• Aside from leading a classroom, I also collaborated with parents and provided feedback on their child's learning progress, sharing concerns, and providing clear parent-teacher communication on a day-to-day basis.