Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tami Hart

San Pedro,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Manager Candidate

Circle K
06.2023 - Current
  • Trained 9 new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported 5 issues to higher management with great detail during 3 month period.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Trained and guided team members to maintain high productivity and performance metrics.

Assistant Store Manager

Circle K Corp
01.2022 - 04.2023
  • Managed opening and closing procedures and recommended changes to enhance productivity and efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions for 8 major distributors.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards equal to over $5000 per shift and returned proper change for cash transactions with less than 1% error.

Manager

Huck's Gas Station
08.2019 - 01.2022
  • Operated 2 stores for the District Manager in geographically separate locations.
  • Supported annual Caring for Kids company fundraising event. The local store created the highest fundraising donation rate at nearly $10000 in the District Managers area.
  • Supervised day-to-day operations to meet performance, quality, and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies with $28,000 per day daily sales.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in the workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies.

Education

Associate of Applied Science - Healthcare Systems

Metro Business College
Jefferson City, MO
02.2010

Skills

  • Revenue Generation
  • Sales Tracking
  • Resource Allocation
  • Department Oversight
  • Administrative Management
  • Quality Assurance
  • Customer Service Management
  • Customer Retention
  • Direct Sales
  • Staff Training/Development
  • Waste Management and Reduction
  • Operations Oversight

Accomplishments

  • Selected as candidate from Assistant Store Manager for Circle K Corporation to store Manager in Training (MIT) is less than six months.
  • Proficiently operates PDI system for store financials, inventory, and payroll.
  • Supervise and encourage nine store associates creating a better environment for better attendance records.
  • Resolved major increase in third party Increased food compliance audits from 64% raised to 94% over three month period.
  • Only person in store to receive Food Safety Certification. Preparing 9 employees to go through their training and certify.
  • Took initiative to learn camera security system to enable a safer environment for employees.
  • Documented and resolved assault on employee which led to 2 years prison time for assailant.

Timeline

Manager Candidate

Circle K
06.2023 - Current

Assistant Store Manager

Circle K Corp
01.2022 - 04.2023

Manager

Huck's Gas Station
08.2019 - 01.2022

Associate of Applied Science - Healthcare Systems

Metro Business College

Similar Profiles

CREATE PROFILE
Tami Hart