Capable Contract Manager with extensive background overseeing contracts for services such as Construction and Leasing. Handles routine paperwork, disputes and contract administration with organized approach.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work History
Sr. Contract Manager
Link Logistics
Dallas, TX
12.2021 - Current
Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
Negotiated and administered leasing and service contracts for Construction and New Lease business.
Managed, supervised and controlled execution of contracts ranging from $20,000 to over $1,000,000.00.
Worked closely with account team to identify areas to improve cash flow and leverage tools to improve cash flow from contracts.
Compiled required documentation to keep contracts compliant with requirements.
Onboarded and trained new staff to keep team efficient and prepare team members to effectively handle demands of simultaneous and large-scale contracts.
Interpreted contact terms and coordinated solutions to resolve disputes between clients and service providers.
Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
Collaborated with internal departments to identify and manage demand for material and services.
Sourced and qualified bidders, obtained favorable pricing and finalized contracts.
Accepted and processed supply requests from staff, and placed orders per procedures.
Monitored contracts' performance to detect non-compliance with terms and deficient returns and organize proactive resolutions.
Blood Collection Manager
American Red Cross Blood Services
Arlington, TX
08.2021 - 12.2021
Supervised staff of collectors, monitoring performance, customer service, and product collection.
Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
Visited premises of customers to directly collect blood donations.
Facilitated successful internal and external audits through sound and thorough documentation.
Reviewed, researched and corrected discrepancies and customer concerns.
Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
Adhered to established guidelines to increase collections for community needs.
Quality Assurance Manager
Stacy And Associates
Dallas , TX
12.2018 - 08.2021
Implemented new quality assurance and customer service standards resulting in a decrease of 30% less installation issues.
Recorded, analyzed, and distributed statistical information.
Reported production malfunctions to managers and production supervisors.
Inspected products and worker progress throughout production.
Conducted risk assessments to identify and mitigate potential quality issues.
Monitored staff organization and suggested improvements to daily functionality.
Created and maintained quality management systems to align with industry standards.
Collaborated with cross-functional teams to develop and implement process and system improvements resulting in company saving over $50,000/yr.
Performed root cause analysis to identify and resolve quality issues and defects.
Investigated customer complaints and performed corrective actions to resolve quality issues.
Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
Communicated regularly with customers concerning issues they experienced during installation.
Phlebotomist/Donor Care Specialist
Bonfils Blood Center/ Blood Systems Inc
Denver, CO
11.2001 - 07.2018
Managed donor complications arising from donation process.
Took initiative to demonstrate process donors and improve comfort with procedures such as phlebotomy.
Worked well with co-workers, supervisors and manager to accomplish donation objectives.
Determined eligibility of prospective donors based upon evaluation of health history and physical findings.
Conducted dynamic presentations to internal and external customers, partners and executive leadership.
Recruited and converted donors for automated procedures.
Supported local families in crisis by advocating for needed donations.
Managed interactions with donors and donation center personnel to achieve goals.
Planned and organized special events, solicited corporate sponsorships, and set up matching gift donations to reach financial targets.
Education
Master of Science - Human Resources
Colorado State University
Englewood, CO
01.2019 - 01.2021
Bachelor of Science - Organizational Leadership
Colorado State University
Englewood, CO
10.2016 - 06.2018
Skills
Documentation skills
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Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Sr. Contract Manager
Link Logistics
12.2021 - Current
Blood Collection Manager
American Red Cross Blood Services
08.2021 - 12.2021
Master of Science - Human Resources
Colorado State University
01.2019 - 01.2021
Quality Assurance Manager
Stacy And Associates
12.2018 - 08.2021
Bachelor of Science - Organizational Leadership
Colorado State University
10.2016 - 06.2018
Phlebotomist/Donor Care Specialist
Bonfils Blood Center/ Blood Systems Inc
11.2001 - 07.2018
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