Summary
Overview
Work History
Education
Skills
Awards/Performance Reviews
Timeline
CustomerServiceRepresentative
Tami Johnson

Tami Johnson

Haltom City,TX

Summary

Payroll professional with 20+ years of experience in multi-state payroll, benefits administration, garnishments, and extensive knowledge of state and federal tax regulations. Demonstrated success in diverse industries including sports, entertainment, and hospitality. Proficient in Microsoft Word and Excel, skilled in using payroll software such as Pay Com, Oracle, Workday, and various ADP platforms (WFM, Run, Enterprise, Vantage) to efficiently process payroll.

Overview

26
26
years of professional experience

Work History

Accounting Coordinator and Payroll-Remote

Remington/Ashford Hospitality
11.2022 - 12.2024
  • Processed accounts payable invoices weekly by importing and downloading invoices via PDF and entering into IBUY Efficient
  • Generated and prepared accounts payable reports weekly in IBUY and Oracle and custom Excel reports
  • Researched and resolved missing payments or past due invoices using Oracle
  • Processed multi-state payroll in ADP Vantage by data entry of tips, PTO, and banquet gratuity each week in Timesaver
  • Generated and emailed weekly Attendance, OT, Timecard and Break Exception reports to the properties
  • Collected, validated, balanced and exported pay data files from Timesaver to ADP
  • Directly interfaced with ADP to ensure that payroll data is provided accurately and efficiently
  • Communicated and coordinated with hotel contacts regarding AP, payroll and timekeeping items
  • Reviewed and audited payroll data and report
  • Generated and prepared payroll reports in ADP IReports and some custom Excel reports
  • Processed off cycle payroll processing and manual payments, DD reversals, and stop pay in Smart Compliance
  • Researched and resolved payroll errors, issues, and escalations

Payroll Specialist-Remote

DMGGO
08.2019 - 11.2022
  • Processed Multi state payroll, including onboarding & terminations using ADP Workforce
  • Verified the accuracy of time submitted, documenting adjustments made to submitted time and performing a final review to verify time submitted, after adjustments are in balance with the payroll system
  • Processed on demand checks including termination checks special requests, projects & assisting management with various items and legal requests
  • Calculate retroactive payments
  • Monitor the performance of the team regarding Payroll and Customer Service case monitoring, and client feedback
  • Provide support and training to current payroll team and new hires
  • Procure Amazon bonuses and communications from Amazon portal
  • Manage time-sensitive deadlines to meet customer assurance of timely and accurate payroll
  • Set up new DSP's in ADP and Paycom by communicating directly with ADP and Paycom Support
  • Process biweekly payroll for DSPs, using ADP Workforce, ADP Run and Paycom (Amazon delivery drivers) importing data via Excel Pivot tables and epip spreadsheets
  • Built and generated special payroll reports in ADP
  • Handled customer service via Salesforce portal from employees for payroll, insurance benefits, VOE, setting up garnishment/support orders in payroll and answering support orders online
  • Offered support to DSP owners on questions and concerns regarding Amazon procedures or employee issues
  • Set up new employees, local and federal tax setup for employer and employee for DSP's
  • Prepare W2's and respond to employee request for missing W's, issue W2C
  • Respond to employee and management payroll tax inquiries
  • Resolve state and federal tax issues and coordinated with ADP on setting up new tax and benefit profiles
  • Terminated employees in system, sent term letters, cancelled benefits, etc
  • Provide coverage for out of office team members
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database..
  • Created new hire and termination documents for payroll.
  • Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
  • Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
  • Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
  • Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
  • Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
  • Oversaw the transition to a new payroll software platform, minimizing downtime during implementation phase.
  • Analyzed and updated payroll policies to reflect changing tax laws, safeguarding company against potential penalties and fines.
  • Oversaw accurate processing of special payroll situations, such as bonuses, terminations, and leaves of absence, maintaining strict adherence to policies.
  • Tracked employee vacation, sick and personal time.

Payroll Specialist

Trend HR -Team Car Care-Contract Engagement
02.2019 - 06.2019
  • Processed and reviewed multi state payroll on a bi-weekly basis using HCM ADP Vantage and Time & Attendance
  • Reviewed payroll information for accuracy through audit reports and made any necessary adjustments
  • Prepared manual checks for missed pay or terms
  • Prepared and scanned garnishment to ADP for processing
  • Processed Payroll Pay cards and report to Cash Department on a daily basis
  • Instrumental in beginning the process of transitioning employees from paper check to pay card or direct deposit
  • Researched and resolved customer service requests daily from managers and teammates as they relate to the processing of payroll information such as PTO, banking, garnishments, retro pay, tax questions, and other changes
  • Updated employee profiles as needed to correct non pay issues associated with incorrect coding set up
  • Sorted and distributed incoming mail and distributed paychecks to stores
  • Assisted as needed with other assignments and special projects
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.

Payroll Specialist

Randstad-Contract Engagement
01.2019 - 02.2019
  • Processed multi-state payroll using ADP EV5
  • Printed reports, made historical edits, and current payroll edits
  • Filled in where needed
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Resolved payroll discrepancies quickly and successfully.
  • Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
  • Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.

Payroll Coordinator

Pier1 Imports, Inc
06.2015 - 08.2018
  • Processing payroll Multi state payroll each week for U.S
  • DC's Regions, And Home Office
  • Multi state knowledge pertaining to terminations, overtime and vacation
  • Review of various payroll reports and making corrections as needed
  • Verifying the accuracy of time submitted, documenting adjustments made to submitted time and performing a final review to verify time submitted, after adjustments are in balance with the payroll system
  • Processed on demand checks including termination checks, benefit refunds, special requests, projects & assisting management with various items and legal requests
  • Calculated payroll checks and retroactive payments
  • Special projects as needed
  • Processed LOA's
  • Processed direct deposit returns and reissues
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Provided backup support for fellow team members during peak periods or absences, ensuring uninterrupted payroll processing continuity.
  • Managed year-end processes including W-2 distribution, ensuring timely delivery to employees and compliance with IRS guidelines.

Accounting Assistant

DR Horton
05.2015 - 06.2015
  • Processed and proofed incoming bank wires and bank statement reconciliations
  • Data entry in JD Edwards's software
  • Filing
  • Contract Engagement

Accounts Recievable-Contract Engagement

Multicam
08.2014 - 08.2014
  • Created and printed invoices using Made2Manage and Docuware 5

Payroll Coordinator

Interstate Hotels and Resorts
07.2013 - 07.2014
  • Processed bi-weekly payroll 1000+ employees
  • Established and maintained employee/payroll records involving direct deposit set up, employment verifications
  • Responded to internal customer requests for information, processed manual check requests, voided checks, and prepared stop pays
  • Set up garnishments, inspected pay registers to verify/correct any out-of-balance conditions
  • Researched stale checks, processed reversals, reissues, corrected W-2 with W-2C and SS
  • Contract Engagement

Accounting Assistant

DR Horton
04.2013 - 06.2013
  • Processed and proofed incoming bank wires and bank statement reconciliations
  • Data entry in JD Edwards's software
  • Filing
  • Contract Engagement

Payroll Clerk

Freeman Buick
01.2013 - 02.2013
  • Processed payroll for monthly, bi-weekly, and weekly employees
  • Input new hire employees, process letters for stale checks, calculate and pay 940 and 941 taxes, process child support checks
  • Maintained payroll information by calculating, collecting, and entering data.
  • Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
  • Maintained compliance with federal, state, and local tax laws by staying updated on regulations and submitting timely reports.

Director of Administration

EAGL GP LLC ET AL dba Cowboys Golf Club
06.2001 - 12.2011
  • Processed payroll for 2 golf clubs by auditing time and attendance and exporting to the corporate office.
  • Processed AP invoices using Great Plains by imputing data and then scanning invoices to corporate,
  • Setup, and maintained billing and cancellation request for golf club memberships.
  • Balanced daily cash, prepared daily deposits, maintained checkbooks for petty cash and alcohol purchases. Maintained relationship with banking reps for transfers and deposits.
  • Inventoried and ordered office and locker room supplies.
  • Processed new hire paperwork, maintained employee personal data and kept OSHA records updated.
  • Coordinated holiday parties, events and decorated club house.
  • Provided retail support in golf shop.

Cash Management Specialist

EAGL GP LLC ET AL
08.1998 - 06.2001
  • Assisted the controller by helping maintain legal files, liquor licenses, financial reports, and special projects
  • Processed AP, AR, employee expense reimbursements and payroll for the corporate office
  • Set up new vendor accounts, monitored over 30 national golf courses banking accounts, initiated bank wire transfers, opened new accounts, updated authorized users
  • Delivered exceptional customer service by promptly addressing inquiries and resolving issues related to cash management services.
  • Managed high-volume wire transfers, ensuring accuracy and adherence to compliance regulations.
  • Reconciled and Replenished petty cash.
  • Utilized financial software to prepare consolidated financial statements.
  • Supported financial director with special projects and additional job duties.

Education

High School Diploma -

Collinsville High School
Collinsville, TX
05.1980

Skills

  • Kronos
  • PEOPLESOFT
  • MS Word and Excel
  • TIME AND ATTENDANCE
  • ADP Vantage
  • ADP Workforce
  • ADP Run
  • Paycom
  • Paychex
  • Dayforce
  • OUTLOOK
  • DocuSign
  • GREAT PLAINS
  • ORACLE
  • JD EDWARDS

Awards/Performance Reviews

Employee of the month multiple times

Adapted a money saving process that saved the company thousands of dollars

Scored exceptional/exceeds rating on performance reviews



Timeline

Accounting Coordinator and Payroll-Remote

Remington/Ashford Hospitality
11.2022 - 12.2024

Payroll Specialist-Remote

DMGGO
08.2019 - 11.2022

Payroll Specialist

Trend HR -Team Car Care-Contract Engagement
02.2019 - 06.2019

Payroll Specialist

Randstad-Contract Engagement
01.2019 - 02.2019

Payroll Coordinator

Pier1 Imports, Inc
06.2015 - 08.2018

Accounting Assistant

DR Horton
05.2015 - 06.2015

Accounts Recievable-Contract Engagement

Multicam
08.2014 - 08.2014

Payroll Coordinator

Interstate Hotels and Resorts
07.2013 - 07.2014

Accounting Assistant

DR Horton
04.2013 - 06.2013

Payroll Clerk

Freeman Buick
01.2013 - 02.2013

Director of Administration

EAGL GP LLC ET AL dba Cowboys Golf Club
06.2001 - 12.2011

Cash Management Specialist

EAGL GP LLC ET AL
08.1998 - 06.2001

High School Diploma -

Collinsville High School
Tami Johnson