Hi, I’m
Tami Jones
Summary
Proven achiever with a strong background in relationship selling and verbal communication, demonstrated during my tenure at SecurityNational Mortgage. Skilled in customer relations and decision-making, I excel in driving satisfaction and results. Notably achieved Top Salesperson at Nordstrom, showcasing my ability to build strong client relationships through trust and loyalty among clients.
Overview
34
years of professional experience
Work History
SecurityNational Mortgage
Mortgage Loan Officer
01.2020 - Current
Job overview
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Negotiated favorable terms on behalf of clients, ensuring their long-term financial success with their mortgage loans.
- Maintained a comprehensive knowledge of current industry trends and regulatory changes to provide expert guidance for clients.
- Developed and implemented marketing campaigns to generate new business opportunities.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
Dr. Ki Song
Dental Hygienist
09.2014 - 07.2017
Job overview
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Carried out advanced dental cleaning services.
- Sold dental devices and treatments to aid in achieving good oral health for patients.
Dr. Douglas Disraeli
Dental Hygienist
04.2005 - 07.2012
Job overview
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
- Carried out advanced dental cleaning services.
- Sold dental devices and treatments to aid in the quest for healthy oral hygiene.
All Dental Staffing
Temporary Dental Hygienist
09.1999 - 04.2005
Job overview
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Carried out advanced dental cleaning services.
- Sold dental devices and treatments to aid in the quest for healthy oral hygiene.
Dr Richard Katnik
Dental Hygienist
03.1992 - 06.1996
Job overview
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
- Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
- Participated in continuing education courses to stay current on industry best practices and emerging technologies within the field of dental hygiene.
- Maintained accurate medical and dental records by documenting important patient data in [Software].
- Collaborated with the dental team to develop comprehensive treatment plans for patients with complex conditions.
- Sold dental devices to patients to aid in their quest for healthy oral hygiene.
Nordstrom
Seasonal Salesperson
11.1990 - 01.1991
Job overview
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Achieved Top Salesperson in the entire store during the first week of employment.
Education
Loma Linda UniversityLoma Linda, CA
Bachelor of Science from Dental Hygiene
06.1988
University Overview
- Was top in my class
- Member of The National Honorary Society
Skills
- Goal-Oriented
- Relationship selling
- Verbal and Written Communication
- Team Player
- Customer Relations
- Decision-Making
- Product Education
- Customer service-focused
- Payment Collection
Timeline
Mortgage Loan Officer
SecurityNational Mortgage
01.2020 - Current
Dental Hygienist
Dr. Ki Song
09.2014 - 07.2017
Dental Hygienist
Dr. Douglas Disraeli
04.2005 - 07.2012
Temporary Dental Hygienist
All Dental Staffing
09.1999 - 04.2005
Dental Hygienist
Dr Richard Katnik
03.1992 - 06.1996
Seasonal Salesperson
Nordstrom
11.1990 - 01.1991
Loma Linda University
Bachelor of Science from Dental Hygiene
Similar Profiles
MAJA SUTKOVICMAJA SUTKOVIC
DIRECTOR OF MARKETING AND BUSINESS DEVELOPMENT at SecurityNational MortgageDIRECTOR OF MARKETING AND BUSINESS DEVELOPMENT at SecurityNational Mortgage
J. Michelle SheltonJ. Michelle Shelton
Sales Manager at Securitynational MortgageSales Manager at Securitynational Mortgage
Tara WashingtonTara Washington
Corporate Information Technology at Securitynational MortgageCorporate Information Technology at Securitynational Mortgage
DEORANIE ALIDEORANIE ALI
Mortgage Loan Officer/Mortgage Loan Officer Assistant at Contour MortgageMortgage Loan Officer/Mortgage Loan Officer Assistant at Contour Mortgage
Andrea HanuschikAndrea Hanuschik
Mortgage Loan Officer/Mortgage Loan Assistant at Greentree Mortgage Company L.P.Mortgage Loan Officer/Mortgage Loan Assistant at Greentree Mortgage Company L.P.