Tami Mayes Long
Hoover,US
Summary
Experienced, methodical director with comprehensive oversight of a higher education employee assistance program. Licensed mental health professional with 22 years of experience in outpatient and inpatient psychiatric settings. Skilled in therapeutic modalities, financial management, training, program development, community relations, education, quality assurance, and regulatory compliance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Director
UAB Employee Assistance and Counseling Center
Birmingham, US
09.2017 - Current
- Responsible for administering and overseeing the employee assistance and counseling program for over 27,000 employees at the University of Alabama at Birmingham, UAB Medicine, VIVA Health, and members of their immediate households.
- Responsible for administering, writing, and overseeing EAP external contracts for Homewood City Schools, i3 Academy Charter School, and Tarrant City Schools.
- Develops and implements clinical and psychoeducational programming for UAB, UAB Medicine, VIVA Health, Homewood City School System, i3 Academy Charter School, and Tarrant City Schools.
- Develops maintains and implements policies and procedures in accordance with the University, HIPPA, and regulatory rules of the Alabama Board of Examiners in Counseling
- Responsible for fiscal management of departmental funds, employee recruitment, supervision of clinicians and administrative staff, and employee retention.
- Monitors utilization of services and compiles EAP statistics on a quarterly and annual basis.
- Maintains a small caseload of clinical mental health and coaching clients, as needed, to support the business operations of the department.
- Oversees collaboration with the UAB School of Education Counselor Education Introduction to Employee Assistance Programs course, ECG-QL 605.
Credentialed Course Instructor
UAB Employee Assistance and Counseling Center
Birmingham, US
09.2017 - 05.2020
- Responsible for teaching introductory human services courses via Blackboard and Canvas to graduate students in the Department of Human Services.
- Developed and maintained course instruction materials, in addition to grading weekly assignments.
- Responded to student questions and met for advising as needed.
- Promoted critical thinking skills through group work and problem solving activities.
EACC Program Coordinator
UAB Employee Assistance and Counseling Center
Birmingham, US
10.2015 - 09.2017
- Responsibilities included EAP program development, planning, implementation, and evaluation.
- Served as a consultant regarding organizational and personal employee issues to managers.
- Developed and executed marketing and innovative program promotion strategies for EACC programs and wellness/stress management initiatives, including UAB Code Blaze Mental Health Resources and Quiet Rooms, the UAB Cares Mental Health Advocate Program and the Stress Management Initiative or Lifestyle Enhancement (SMILE).
- Supervised clinical and administrative staff, in addition to mental health clinical track interns.
- Coordinated telemental health/distance counseling services for the department.
- Managed EAP provider contracts for employees outside the Birmingham Metro area for VIVA and UAB Medicine clinics.
- Marketed EAP services to outside consumers.
- Provided clinical services to clients, including but not limited to assessment, individual counseling, referrals, tobacco cessation classes, critical incident stress debriefings, and case management.
- Assisted director with financial management of departmental funds.
- Assisted director with recruitment and hiring of clinical and administrative staff.
- On-call 24 hours for emergencies and crisis intervention.
EAP Counselor I/II
UAB Employee Assistance and Counseling Center
Birmingham, US
08.2004 - 09.2015
- Provided clinical services to employees of UAB and their immediate households, assessments, supervisor consultations, and on-call crisis management, including critical incident debriefings.
- Maintained accurate records of all client interactions using an electronic medical record system.
- Adhered to professional ethical standards when working with clients and maintained confidentiality of all information shared within sessions.
- Attended regular clinical supervision meetings to ensure best practices are being utilized when providing services.
- Supervised mental health clinical track interns.
- Successfully marketed EAP services to UAB departments, hospital, and campus new employee orientations.
- Facilitated psycho-educational workshops on topics such as stress management and communication skills.
CEO/Founder
Trinity Family Builders LLC
Birmingham, US
11.2003 - 12.2008
- Directed operations for a social service agency that provided family support services, family preservation, parenting, behavioral intervention, crisis management, and outpatient counseling to children and families involved with the Department of Human Resources (Jefferson, Madison, Limestone, and Shelby Counties).
- Responsible for bi-weekly payroll, quarterly tax filings, and yearly tax preparation.
- Successfully marketed services to DHR program directors, supervisors, social workers, and county school systems.
- Established policies and procedures for efficient workflow management.
- Developed and managed budget for organization.
- Ensured employees maintained Medicaid standards and documentation.
- Managed workmen's compensation claims for the organization.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
Education
Ph. D. - Health Education and Health Promotion
The University of Alabama Birmingham
Birmingham, AL08.2017
Master of Arts - Community Counseling
The University of North Alabama
Florence, Alabama12.1999
BSW - Social Work/Management (minor)
The University of North Alabama
Florence, Alabama05.1995
Skills
- Organizational Development
- Strategic Planning
- Staff Development
- Project Coordination
- Business Administration
- Business Planning
- Logistics Management
- Contract Management
Certification
- Vital Cog: Suicide Prevention In The Workplace Facilitator
- Board Certified Tele-Mental Health Therapist (BC-TMH)
- Certified Employee Assistance Professional (CEAP)
- Approved ABEC Supervising Counselor (LPC-S)
- Licensed Professional Counselor (LPC)
- National Certified Counselor (NCC)
- Board Certified Coach (BCC)
- Licensed Professional Counselor, 11/05
Voluntary
- President Elect, International Association of Employee Assistance Professionals in Education (IAEAPE), 2024
- Secretary, International Association of Employee Assistance Professionals in Education (IAEAPE), 2020-2023
- Board of Directors, Birmingham Crisis Center, 2019-2020
Projects
- Developed the Stress Management Initiative for Lifestyle Enhancement (SMILE)
- Employee Lead for the UAB Suicide Prevention Leadership and Implementation Team
- Co-led Steering Team for Resilience in Stressful Events (RISE) Peer Responder Program
- Employee co-lead for UAB Well app.
- Developed Program Curriculum for EAP Introductory Course for the School of Education - Spring 2025
Presentations
- EAP Support for Leaders, UAB Medicine, 11/23
- Building Self-Awareness: Understanding and Managing Stress, 10/23
- Promoting Student and Employee Mental Health Through an Enterprise-Wide Suicide Prevention Strategy, Higher Education Suicide Prevention Coalition Annual Conference, Philadelphia, PA, 05/23
- Mental Health Awareness, VIVA Health, 05/23
- Stress First Aid, University of Alabama at Birmingham, 04/23
- Grief in the Workplace, University of Alabama at Birmingham, 03/23
- Work-Life Balance, UAB Medicine Arts In Medicine, 08/22
- Supporting Mental Health and Well-being in Campus Communities, American Association for Access, Equity, and Diversity 48th Annual Conference, 10/22
- Building Your Toolkit to GROW: Work-Life Integration, UAB Medicine, 02/22
- Coping with Compassion Fatigue During Challenging Times, UAB Medicine, 11/21
- Strategies for Difficult Conversations, University of Alabama at Birmingham, 11/21
- Debunking Myths about Mental Health, Trace Crossings Elementary School, 10/21
- Mental Wellness: Handling HR Issues in a Post-Covid Environment, Alabama CUPA, 09/21
- Coping with Uncertainty and Change During Challenging Times, University of Alabama at Birmingham, 05/21
- Working From Home with Family, University of Alabama at Birmingham, 01/21
- Cultivating Resilience in the New Year, University of Alabama at Birmingham, 12/20
- Coping, Resilience, Thriving 2020!, UAB Commission on the Status of Women, 12/20
- Work-Life Balance During the Pandemic, University of Alabama at Birmingham, 10/20
- Strategies for Coping with Change, University of Alabama at Birmingham, 02/20
- Suicide Prevention in The Workplace, VIVA Health, 12/19
- Goal Setting 101, University of Alabama at Birmingham, 11/19
- Stress, Anxiety & Depression in Children, Trace Crossings Elementary School, 10/19
- Supporting Employees After Suicide, University of Alabama at Birmingham, 10/19
- Best Strategies for Managing Stress, University of Alabama at Birmingham, 07/19
Clinical Presentations
- Integrating Suicide Prevention into Your EAP: An Opportunity to Enhance Employee Well-Being, September 2024
- EAP Support for Leaders, UAB Medicine, November 2023
- Building Self-Awareness: Understanding and Managing Stress, October 2023
- Promoting Student and Employee Mental Health Through an Enterprise-Wide Suicide Prevention Strategy - Higher Education Suicide Prevention Coalition Annual Conference, Philadelphia, PA, May 2023
- Mental Health Awareness, VIVA Health, May 2023
- Stress First Aid, University of Alabama at Birmingham, April 2023
- Grief in the Workplace, University of Alabama at Birmingham, March 2023
- Work-Life Balance, UAB Medicine Arts In Medicine, August 2022
- Supporting Mental Health and Well-being in Campus Communities- American Association for Access, Equity, and Diversity 48th Annual Conference, October 2022
- Building Your Toolkit to GROW: Work-Life Integration, UAB Medicine, February 2022 Coping with Compassion Fatigue During Challenging Times, UAB Medicine, November 2021
- Strategies for Difficult Conversations, University of Alabama at Birmingham, November 2021 Debunking Myths about Mental Health, Trace Crossings Elementary School, October 2021
- Mental Wellness: Handling HR Issues in a Post-Covid Environment, Alabama CUPA, September 2021
- Coping with Uncertainty and Change During Challenging Times, University of Alabama at Birmingham, May 2021
- Working From Home with Family, University of Alabama at Birmingham, January 2021
- Cultivating Resilience in the New Year, University of Alabama at Birmingham, December 2020
- Coping, Resilience, Thriving 2020! - UAB Commission on the Status of Women, December 2020
- Work-Life Balance During the Pandemic, University of Alabama at Birmingham, October 2020
- Strategies for Coping with Change, University of Alabama at Birmingham, February 2020 Suicide Prevention in The Workplace, VIVA Health, December 2019
- Goal Setting 101, University of Alabama at Birmingham, November 2019
- Stress, Anxiety & Depression in Children, Trace Crossings Elementary School, October 2019
- Supporting Employees After Suicide, University of Alabama at Birmingham, October 2019
- Best Strategies for Managing Stress, University of Alabama at Birmingham, July 2019
Accomplishments
- 2017 Blazer Leadership Academy
- International Association of Employee Assistance Professionals In Education 2023 Bill Mermis Award
- Momentum Executive Leadership Class 21 (2024)
Timeline
Director
UAB Employee Assistance and Counseling Center
09.2017 - Current
Credentialed Course Instructor
UAB Employee Assistance and Counseling Center
09.2017 - 05.2020
EACC Program Coordinator
UAB Employee Assistance and Counseling Center
10.2015 - 09.2017
EAP Counselor I/II
UAB Employee Assistance and Counseling Center
08.2004 - 09.2015
CEO/Founder
Trinity Family Builders LLC
11.2003 - 12.2008
- Vital Cog: Suicide Prevention In The Workplace Facilitator
- Board Certified Tele-Mental Health Therapist (BC-TMH)
- Certified Employee Assistance Professional (CEAP)
- Approved ABEC Supervising Counselor (LPC-S)
- Licensed Professional Counselor (LPC)
- National Certified Counselor (NCC)
- Board Certified Coach (BCC)
- Licensed Professional Counselor, 11/05
Ph. D. - Health Education and Health Promotion
The University of Alabama Birmingham
Master of Arts - Community Counseling
The University of North Alabama
BSW - Social Work/Management (minor)
The University of North Alabama
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