Tami McCuen

• Performed detailed consults with new clients to assess needs and goals for weight loss, hormonal balance and or increased performance goals
• Recommended protocols and used bio hacking technology for clients to accomplish their goals
• Consulted with Medical Director to determine and initiate client protocols
• Completed detailed EMR notes and recommendations in the client's chart
• Followed a large caseload of clients - from intake and throughout therapy
• Created strong relationships with client built on trust, respect compassion and excellent service
• Met or exceeded all product sales goals- Top Sales in Nursing
• Educated clients on nutrition, activity and hydration

• Coordinated and managed healthcare projects, monitor operations, train team members, and report to clinicians and health care professionals
• Train hospital employees to be compliant with the regulations relating to both bio-hazardous and hazardous waste
• Improve employee engagement, staff workload management, communication with stakeholders, and budget adherence
• Reorganized and Implemented Employee Engagement Committee Intra Company
• Designed and Created Unique and Engaging Clinical Education Modules, Videos,

Email Blasts Based on Customer Need and Requests

• Created and Participated in Health Fairs, Lunch and Learns, On-site

Presentations

• Provide consulting services to Stericycle large volume customers centered around the EPA, DOT, OSHA, and The Joint Commission
• Maintain customer relations, regulatory compliance, and account satisfaction/retention with LQ customers, such as hospitals, clinics, and labs
• TRAINING: Train Leadership, Clinical and Non-clinical staff to our systems
• Provide expert advice and advanced training to customers in compliance issues with EPA, DOT, OSHA, and The Joint Commission
• Create and Train Environmental Services Department on DOT Regulations related to medical waste to help customers meet DOT Requirements
• Conduct training on International Air Transport Association requirements to

Laboratory employees so they are compliant with DOT requirement for shipping specimens by air

• Conduct Hazardous Waste DOT training to hospital employees who handle and ship hazardous waste in the hospital
• Train Pharmacists, Nurses, and Environmental Services employee on proper disposal methods of pharmaceutical waste and other hazardous waste
• Provide ongoing training following the implementation of the pharmaceutical waste program (aftercare)
• CONSULTING: Conduct medical waste stream analysis to minimize waste generated by customers
• Conduct a Regulatory Compliance Survey for customers to identify regulatory violations
• The survey takes into consideration EPA, DOT, OSHA, and The Joint Commission

Standards

• Conduct Hazardous Waste Audits
• CUSTOMER RELATIONS: Provide summaries of monthly activities on key issues
• Manage customer satisfaction survey feedback
• Assist the sales and operations team with start-up of and for customers
• OPERATIONS: Perform Accurate Pre-Install walk-through for successful implementation of the pharmaceutical waste program
• Assisted Sales with Contract Negotiations and Renewals
• Created training which addressed all adult learning behaviors
• Responsible for creating training for all hospital roles from Anesthesia to EVS to administration positions

• Assessed and evaluated patient physical, mental, and emotional status to assist with care needs
• Administered medications to patients and monitored for reactions or side effects
• Prepared and administered Wellness IV therapies
• Prepared and administered Weight loss injections
• Presented at health fairs
• Met or exceeded all product sales goals
• Educated clients on nutrition, activity and hydration
• Established strong client relationships based on trust.
• Completed Scanfit 3D and BMI on each client

• Educated patients and family members about treatments, care requirements, and other relevant information
• Prepared patients for examinations, operations, and treatments and assisted during procedures
• Set up and prepared medical equipment to aid physician during examinations and treatment.
• Removed sutures, drains, staples, dressings as indicated
• Provided preoperative and postoperative education
• Assisted with fit of postoperative garments
• Triaged phone calls from patients and or family members with concerns pre and postoperatively
• Completed preoperative instructional phone calls
• Completed postoperative follow-up phone calls
• Assisted NP with Botox and Filler medications preparation and room setup for injections
• Took pre and post treatment photos
• Maintained confidentiality in patient matters to comply with HIPAA guidelines and measures

• Develop, design, and deliver virtual training programs for employees in the cybersecurity and strategic testing industries
• Collaborate with management and subject matter experts to identify training needs and design custom training programs
• Conduct in-depth needs assessments to evaluate the effectiveness of current training programs and identify areas for improvement
• Manage the delivery of virtual training sessions, including planning, scheduling, and facilitating the sessions
• Create training materials, including PowerPoint presentations, handouts, and online course work
• Continuously evaluate training programs and make recommendations for program enhancements
• Monitor and evaluate the trainees' performance during and after the training sessions and provide feedback
• Created instructional materials including presentations, videos, handouts, job aids and other resources for use during trainings
• Facilitated team-building exercises to promote collaboration among colleagues in a professional setting.

• Coordinated and managed healthcare projects, monitor operations, train team members, and report to clinicians and health care professionals
• Train hospital employees to be compliant with the regulations relating to both bio-hazardous and hazardous waste
• Improve employee engagement, staff workload management, communication with stakeholders, and budget adherence
• Reorganized and Implemented Employee Engagement Committee Intra Company
• Designed and Created Unique and Engaging Clinical Education Modules, Videos,

Email Blasts Based on Customer Need and Requests

• Created and Participated in Health Fairs, Lunch and Learns, On-site

Presentations

• Provide consulting services to Stericycle large volume customers centered around the EPA, DOT, OSHA, and The Joint Commission
• Maintain customer relations, regulatory compliance, and account satisfaction/retention with LQ customers, such as hospitals, clinics, and labs
• TRAINING: Train Leadership, Clinical and Non-clinical staff to our systems
• Provide expert advice and advanced training to customers in compliance issues with EPA, DOT, OSHA, and The Joint Commission
• Create and Train Environmental Services Department on DOT Regulations related to medical waste to help customers meet DOT Requirements
• Conduct training on International Air Transport Association requirements to

Laboratory employees so they are compliant with DOT requirement for shipping specimens by air

• Conduct Hazardous Waste DOT training to hospital employees who handle and ship hazardous waste in the hospital
• Train Pharmacists, Nurses, and Environmental Services employee on proper disposal methods of pharmaceutical waste and other hazardous waste
• Provide ongoing training following the implementation of the pharmaceutical waste program (aftercare)
• CONSULTING: Conduct medical waste stream analysis to minimize waste generated by customers
• Conduct a Regulatory Compliance Survey for customers to identify regulatory violations
• The survey takes into consideration EPA, DOT, OSHA, and The Joint Commission

Standards

• Conduct Hazardous Waste Audits
• CUSTOMER RELATIONS: Provide summaries of monthly activities on key issues
• Manage customer satisfaction survey feedback
• Assist the sales and operations team with start-up of and for customers
• OPERATIONS: Perform Accurate Pre-Install walk-through for successful implementation of the pharmaceutical waste program
• Assisted Sales with Contract Negotiations and Renewals
• Created training which addressed all adult learning behaviors
• Responsible for creating training for all hospital roles from Anesthesia to EVS to administration positions

• The Performance Improvement (PI) Department is responsible for, and participates in, quality and risk management activities for the organization
• The department consists of a Chief Medical Officer (CM0) and two experienced RNs
• Responsibilities consist of the following: Communicates with designated personnel at Acute Care Inc Partner hospitals (CEO, ED Nurse Manager, Director of

Nursing, Risk Manager, Quality Manager, etc.) regarding a physicians practice or performance, either clinically or interpersonally

• This includes follow-up after a physicians first shift at each facility
• Functions as a liaison between contracted physicians and partner hospitals
• Performs clinically focused peer reviews based on targeted concerns (Chief

Medical Officer, ED Medical Director, Regional Medical Director)

• Participated in Creation of Account Biometric Dashboard
• Supports and maintains ongoing communication with on-site ED Medical Director
• Offer services to enhance practice and increase facility compliance
• Counsels physicians regarding behavioral and clinical issues, as per facility request
• Works with partner hospital representatives to develop an ED specific orientation manual for physicians
• Assists hospitals with the development of policies and protocols
• Discover opportunities for Sales Department to enhance program
• Assists partner hospitals with the implementation of electronic medical records
• Also assists with physician documentation education and completion of medical records
• Provides comprehensive review of physician credentials files prior to medical malpractice insurance approval
• Attends Medical Staff and Emergency Department Committee meetings of partner hospitals
• Maintains knowledge of regulatory guidelines, specifically those mandated by The

Joint Commission and the Centers for Medicare and Medicaid (CMS)

• Created and Presented Lunch and Learns for Staff and Hospital Clients
• Planned and Coordinated Health Fairs - Large Health Systems.