Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tami Moore

Friendswood,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Accomplished in diversifying training programs and expanding course offerings to handle larger numbers of enrollees. Well-versed in developing courses for new topics and adjusting existing classes to meet changing demands. Hardworking and disciplined leader with advanced conflict resolution skills, good organizational abilities and proactive approach. Knowledgeable training leader with proven skills in program and team management. Successful at evaluating training needs and program operations to make effective decisions.

Overview

25
25
years of professional experience

Work History

Director of Professional Education

Stratus Medical
Magnolia, TX
01.2023 - Current
  • Developed and implemented educational programs for the organization.
  • Organized training sessions to educate staff on new policies and procedures.
  • Assessed teaching methods and evaluated their effectiveness in achieving desired results.
  • Provided feedback to faculty members regarding instructional techniques and classroom management strategies.
  • Ensured compliance with state, federal, and local regulations related to education standards and requirements.
  • Monitored budget allocations for educational programs and activities.
  • Implemented online learning platforms into the curriculum as appropriate.
  • Prepared annual reports to summarize program success and challenges.
  • Assisted with physical setup of education programs and contributed event leadership.
  • Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Mentored team members to succeed and advance within department and company.
  • Conducted evaluations of training courses to uncover areas in need of improvement.
  • Presented training information via role playing, simulations and team exercises.
  • Evaluated employee skill levels and implemented new techniques to boost staff knowledge.
  • Conduct field-rides and provide coaching to sales team; including, but not limited to, sales presentations, product information, and role-play scenarios.
  • Establish and maintain credentials (via RepTrax, Symplr, Vendormate, etc) to enter and work in hospitals and other medical facilities as required by facility requirements.
  • Manage travel and expenses per approved budget.
    Perform other duties as assigned.

Key Account Mangaer

Stratus Medical
Magnolia, TX
09.2021 - Current
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Analyzed customer feedback to improve products and services.
  • Provided technical support for customers using the company's products or services.
  • Maintained accurate records of all sales and prospecting activities.
  • Researched competitors' products, prices, and sales techniques.
  • Attended industry events such as conferences, seminars.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Utilized CRM software tools to track progress of each sale cycle stage.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Senior Spine Sales Representative

Stryker Spine
Lakewood, CO
10.2019 - 09.2024
  • Met with current customers on frequent basis to check on satisfaction and propose new offerings.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Assist established Colorado accounts with case coverage and set up.
  • Participated in several meetings and performed product demonstrations to large groups to promote Stryker and generate sales.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Supervise placement of medical devices.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.

Biologic's Manager

Trilogy Mountain States
, Colorado And Wyoming
11.2018 - 09.2019
  • Provided onsite training. Lead in Walter Lorenz Bionic Arm, Biologic Specialist
  • Monitored multiple databases to keep track of all company inventory
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Planned and executed new business. Manage 10 Sales Reps, help drive new business and educate in Biologics
  • Prepared departmental contracts between Zimmer Biomet Spine and Hospitals
  • Recruit new hires. Wrote agendas and notes and sent out automatic notifications for upcoming meetings. Weekly reports submitted. Assist in sales calls
  • Act as a consultant to other sales reps and clients in development and execution of marketing products
  • Expert knowledge of products and services
  • Critical Thinker who can produce creative solutions for clients
  • Networking with current relationships to build new business

Owner

Renatus Medical
Thornton, CO
12.2014 - 01.2019
  • Distributing Biologics for AlloSource, Azyio, Bacterin, Seaspine, and Orthofix.
  • K2M Sales representative for Neuro/Ortho Spine. Responsible for growing territory and managing current accounts.
  • Assisting other sales representatives with their accounts as well as helping to build their territory
  • Developed and implemented successful sales strategies leading to the team exceeding monthly sales goals
  • Oversee new and current accounts at multiple hospitals and surgery centers.
  • Responsible for generating new leads, turning them into current accounts.
  • Building relationships with surgeons, hospital personnel, bringing in new products, and providing inservice training for staff
  • Secured long-term accounts, managing sales presentations and demonstrations and providing recommendations to promote brand effectiveness and product benefits
  • Participated in networking events such as NASS and local symposiums
  • Product knowledge of following companies;  Aesculap, Stryker, Paradigm, Arthrex, Zimmer Biomet,  Lanx,  Medtronic, Orthofix, and Navigation. 

Certified Surgical Technologist /Spine Coordinator

Northern Colorado Medical Center
Greeley, CO
12.1999 - 07.2014
  • Managed Neuro/Ortho Spine team of 12 nurses
  • Responsible for hiring
  • Staff evaluations
  • Set up equipment, tools, and supplies needed for procedures and organize instruments as directed in surgeons’ preference cards
  • Collected and prepared tissue specimens for laboratory analysis
  • Handed instruments and supplies to surgeons during procedures
  • Facilitated invasive, non-invasive, and minimally-invasive procedures by creating safe and functional operating room environments
  • Closed wounds using sutures, staples and other tools
  • Used hemostatic clamps, suture ligatures, and electrocautery equipment to control bleeding
  • Cleaned and sterilized operating rooms
  • Trained staff members on operating room procedures, infection control and over safety and functionality procedures
  • Collaborated with operating room staff to cultivate efficiency and prepare for scheduled and emergency procedures
  • Adhered to OSHA protocols when sterilizing instruments, discarding medical supplies and disposing of waste
  • Assisted the surgeon with patient preparation for total joint replacement procedures

Education

Associate of Science - Political Science

Aims Community College
1998

Certified Surgical Technologist - Surgical Technician

Cambridge College
2000

Skills

  • Multi-task management skills
  • Computer proficient, Sheets, Microsoft, Salesforce
  • Territory Sales Experience
  • Quick Learner
  • Start Up Experience
  • Meet Deadlines
  • Positive, Outgoing, Friendly Personality
  • Marketing
  • Strategic Planning
  • Organizational Skills
  • Sales Forecasting
  • Staff Development
  • Relationship Management
  • Recruiting and Interviewing
  • Performance Assessment
  • Educational Leadership
  • Partnership Development
  • Improvement Recommendations
  • New Hire Training
  • Training Program Development
  • Customer Service
  • Instructor Training
  • Training Program Modification
  • Lectures and Discussions
  • Training Manual Creation
  • Team Demonstrations
  • Account Retention
  • Key Account Management
  • Relationship Selling
  • Social Media Marketing
  • Account Development
  • Lead Generation
  • Business Strategies
  • Sales Tactics
  • Sales Quota Achievement

Timeline

Director of Professional Education

Stratus Medical
01.2023 - Current

Key Account Mangaer

Stratus Medical
09.2021 - Current

Senior Spine Sales Representative

Stryker Spine
10.2019 - 09.2024

Biologic's Manager

Trilogy Mountain States
11.2018 - 09.2019

Owner

Renatus Medical
12.2014 - 01.2019

Certified Surgical Technologist /Spine Coordinator

Northern Colorado Medical Center
12.1999 - 07.2014

Associate of Science - Political Science

Aims Community College

Certified Surgical Technologist - Surgical Technician

Cambridge College
Tami Moore