Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tami Nicoll

Kansas City,MO

Summary

Knowledgeable Tenant Services Coordinator touting 13 years of expertise handling multitude of daily issues with exceptional poise. Tactful individual liaising with vendors, tenants, management staff and outside contractors. Promoting exemplary skills in preparing in-depth reports, writing memos and scheduling services. Problem-solving professional with a background maintaining tenant contact lists and implementing cost control methods. An ambitious Tenant Services Coordinator with proficiency in responding to questions and issues effectively and with composure. Positive and diligent client services professional effective at promoting resident satisfaction by addressing concerns, spearheading repairs and implementing updates to enhance properties. Seasoned tenant coordinator bringing proven skills in negotiating, preparing and finalizing service agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success. Reliable employee seeking Registrar position. Offering excellent communication and good judgment. Enthusiastic coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals while utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

21
21
years of professional experience

Work History

Tenant Services Coordinator

Colliers
Kansas City, MO
05.2010 - Current
  • Supervised daily operations of property in accordance with corporate policies and procedures.
  • Acted as professional liaison between tenants and personnel in management office.
  • Maintained positive relationships with tenants and vendors by using active listening and effective interpersonal talents.
  • Accounts Receivable / Received and logged payments from tenants.
  • Code invoices for payment.
  • Contact vendors as needed for repairs.
  • Assisted property manager in day to day management of commercial and residential properties.
  • Processed rent collection invoices, billing and other charges in accordance with tenant lease agreements.
  • Distributed incoming mail, packages and memos to tenants and prepared all outgoing mail for pickup.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Communicated effectively with owners, residents and on-site associates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Administered property-related budgets, reviewed invoices and tracked costs.

Computer Operator

White River Productions
Raytown, Missouri
05.2007 - 05.2010
  • Generated reports covering details about data, system operation and error monitoring.
  • Generated and mailed orders.
  • Answered phones and completed sales orders.
  • Processed incoming and outgoing mail.
  • Processed all magazine orders and delivered to post office.

Executive Assistant

FleishmanHillard
Kansas City, Missouri
07.2006 - 03.2007
  • Organized and coordinated conferences and monthly meetings.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Filed paperwork and organized computer-based information.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Took notes and dictation at meetings.

Registrar

Raytown South High School
Raytown, Missouri
08.2000 - 06.2006
  • Organized, reviewed and filed paperwork for secure recordkeeping.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Processed registrations with attention to compliance with operational policies and school standards.
  • Responded to requests for information from various individuals by providing transcript documents.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Remained solutions-oriented in face of complex problems to assist overall communications between counselors and guardians.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Assisted 4 counselors and assistant principal as needed.
  • Communicated with schools for records of incoming and outgoing students.
  • Assisted in graduation ceremonies.
  • Assisted front office staff as needed.

Education

High School Diploma -

Raytown High School
Raytown, MO
05.1977

Skills

  • Tenant and Owner Liaising
  • Performance Assessment
  • Repair Planning
  • Property Service Contract Administration
  • Maintenance Oversight
  • Supply Coordination
  • Disturbance Handling
  • Decision Making
  • Deposits Management
  • Dispute Handling
  • Client Relations
  • Complaints Investigation
  • Insurance Coordination
  • Monthly Fee and Payment Collection
  • Schedule Coordination
  • Work Planning
  • Clear Communication
  • Multitasking and Prioritization
  • Video Surveillance
  • Basic Mathematics
  • Microsoft Office
  • Relationship Building
  • Team Building

Timeline

Tenant Services Coordinator

Colliers
05.2010 - Current

Computer Operator

White River Productions
05.2007 - 05.2010

Executive Assistant

FleishmanHillard
07.2006 - 03.2007

Registrar

Raytown South High School
08.2000 - 06.2006

High School Diploma -

Raytown High School
Tami Nicoll