Tami Price
Great Falls,MT
Summary
Proven to enhance operational efficiency and customer satisfaction, my tenure at Ox & Son Auto Auction of Great Falls showcased my ability to streamline processes and foster team collaboration. Leveraging skills in filing systems and effective communication, I contributed to a significant increase in auction success rates. My reliability and problem-solving aptitude have consistently driven positive outcomes in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Block Clerk
Ox & Son Auto Auction of Great Falls
08.2017 - 09.2024
- Served as an intermediary between buyers, sellers, and other auction personnel to streamline communication channels for optimal results during live events.
- Improved customer satisfaction with efficient registration and check-in services, expediting buyer participation in auctions.
- Participated actively in pre-auction previews to familiarize oneself with available inventory items, enabling more efficient assistance during live events when needed.
- Enhanced auction efficiency by accurately recording and organizing vehicle information for potential buyers.
- Contributed to auction success by providing professional customer service both over the phone and in person, addressing client inquiries and concerns.
- Helped maintain an organized workspace by filing and storing essential documents, contributing to more efficient office operations.
- Collaborated with the auctioneer to maintain a quick pace during live auctions, contributing to increased sales volume.
- Streamlined the bidding process for smoother transactions by maintaining comprehensive records of sales and purchases.
- Coordinated with transportation services providers post-auction to ensure timely delivery of purchased vehicles to their respective destinations.
- Maintained, organized and stocked teller window areas.
Budtender
Elevated
07.2015 - 04.2017
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Cashier
Kernaghans Pic N Pump
05.2008 - 07.2015
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Utilized POS system to handle customer cash and credit card transactions.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Redeemed coupons to discount purchases.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Upheld strict adherence to store policies and regulations, minimizing potential financial discrepancies.
- Trained new cashiers, enhancing team efficiency and accuracy in transactions.
- Enhanced store security by identifying and reporting suspicious activities.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
- Managed cash drawer and financial transactions to maintain accurate store accounts.
- Enhanced customer experience by providing prompt and accurate transactions.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
Great Falls High School
Great Falls, MT05.1984
Skills
- Filing systems
- Strong Work Ethic
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Active Listening
- Effective Communication
- Punctual and Dependable
Timeline
Block Clerk
Ox & Son Auto Auction of Great Falls
08.2017 - 09.2024
Budtender
Elevated
07.2015 - 04.2017
Cashier
Kernaghans Pic N Pump
05.2008 - 07.2015
High School Diploma -
Great Falls High School
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