Tami Reigle
Paxtonville,PA
Summary
Seasoned Receptionist and Billing Account Representative with more than 20 years of experience in fast-paced physicians offices. Track record of achieving exceptional results in a timely manner. I love working with people and am a compassionate minded person.
Overview
39
39
years of professional experience
Work History
Patient Financial Services Representative
Wellspan Evangelical Community Hospital
08.2022 - Current
- Commercial insurance Biller, part of 3 person team
- Daily updates to Edits on claims in EPIC to pass bills to payors
- Followup on accounts that reject, call payors to update information
- Call to patients to update insurance and missing information to have claims pass to bill to payors
- Help with followup with accounts that have rejections and errors to be updated by other departments
Patient Financial Services Representative
Evangelical Medical Services Organization
08.2018 - 04.2022
- Medicare billing
- GHP Gold billing
- Manual Charge Entry for departments without computer entry on site
Billing Account Representative
Central Penn GI
10.2001 - 08.2018
- Answering phones and giving information to callers, take messages, or transfer calls to appropriate individuals
- Open, read, route and distribute incoming mail and other materials and answering routine letters
- Create, maintain and enter information in data bases
- Schedule appointments for clients, customers and supervisors
- Provide services to customers, such as explanation of bills, collection of payments and reprocessing insurance claims
- Process incoming patient information and verify benefits for patients scheduled in our office and procedure center
- PosT payments for patients insurance companies and process overdue accounts to the credit collection agency
Call Center Representative
Snyder County Trust/SunBank
04.2000 - 10.2001
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Problem solving to include overdrawn accounts, open accounts, quote Cd and Loan rates, loan applications, check orders, transfer funds, balance accounts
- Met monthly sales goals
Receptionist, Front Desk Staff
Meadow Green Medical Group
05.1996 - 04.2000
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Registration Representative
Evangelical Community Hospital
09.1990 - 05.1996
- Maintained accurate records by updating patient demographics, insurance, and financial information.
- Collected all patient information and insurance.
- Filled in at the hospital switchboard for breaks.
Bank Teller
Swineford National Bank/Fulton Bank
10.1985 - 09.1990
- Bonded teller, cashed checks, made deposits
- Quote loan rates, CD rates, and Open Accounts
- Problem solving and balancing accounts
Education
High School Diploma -
Middleburg Joint High School
MiddleburgSkills
- Customer Service
- HIPAA Compliance
- Verbal and written communication
- Teamwork orientation
Timeline
Patient Financial Services Representative
Wellspan Evangelical Community Hospital
08.2022 - Current
Patient Financial Services Representative
Evangelical Medical Services Organization
08.2018 - 04.2022
Billing Account Representative
Central Penn GI
10.2001 - 08.2018
Call Center Representative
Snyder County Trust/SunBank
04.2000 - 10.2001
Receptionist, Front Desk Staff
Meadow Green Medical Group
05.1996 - 04.2000
Registration Representative
Evangelical Community Hospital
09.1990 - 05.1996
Bank Teller
Swineford National Bank/Fulton Bank
10.1985 - 09.1990
High School Diploma -
Middleburg Joint High School
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