Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tami Ritchey

Georgetown,TX

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

27
27
years of professional experience

Work History

People Operations Coordinator/Sales Recruitment

US Gold Bureau
03.2023 - 05.2024
  • Active recruitment of sales employees, canvas and filter potential candidates on recruiting platforms
  • Conduct new hire background check, behavioral assessments, onboarding and ongoing compliance training
  • Implementing and maintaining ongoing new employee engagement initiatives such as new hire surveys, performance updates, goal setting
  • Perform daily, weekly and quarterly admin functions- filing, scanning, sorting
  • Analytics and reporting: create reports via MS Office for new hire updates, employee survey data, candidate tracking, attrition, performance metrics, recruitment costs and timelines of trainee progression updates
  • Active participation with HR team to create and implement ongoing retention, engagement, culture and development initiatives and events for all employees.

Account Executive/Inside Sales

US Gold Bureau
03.2020 - 03.2023
  • Assess and qualify leads and prospects to determine whether investing in precious metals aligns with their financial objections considering goals, risk tolerance, and portfolio diversification
  • Established and cultivated relationships consistently via phone and email by demonstrating reliability, integrity and expertise to build strong rapport
  • Tailored personalized advice by providing valuable information about relevant industry insights that catered to lead/prospect’s needs and interests
  • Effectively managed a structured calling schedule based on potential client’s level of interest using tools like CRM software to track interactions and follow-ups
  • Consistent client account management to identify additional product opportunities and recommendations to further my client’s best position
  • Researched and stayed up to date on latest national and global economic market trends and product innovations
  • Meet daily metrics that contributed to the overall success of the organization and help advance objections in the long term.

Staffing Coordinator

Evins Personnel
11.2019 - 03.2020
  • Maintain employment records related to hiring, termination, leaves, transfers or promotions, using human resources management system software
  • Perform searches for qualified job candidates using sources computer database, networking, internet recruiting resources, media ads, job fairs, recruiter firms or employee referrals
  • Informed job applicants of details such as duties, responsibilities, comp, benefits, schedules, working conditions
  • Schedule and conduct new employee orientations, select qualified job applications and/or refer them to managers and offered hiring recommendations.

Baker

Paige’s Bakehouse
05.2019 - 11.2019
  • Preparation of product for daily operation by managing detailed production schedule, cleaned and maintained kitchen equipment, food rotation, complied with health and safety codes.

Administrative Assistant

LDR Spine
04.2014 - 07.2015
  • Assisted in preparation of client medical document
  • Evaluated and facilitated documents for external medical Journal submissions
  • Worked with senior management to quality check new projects
  • Contributed to smooth business operations by planning and organizing meetings and conference calls
  • Handled logistics, catering, agendas, travel arrangements and event planning for board of directors, executive vice president and president
  • Produced accurate office files, updated spreadsheets for presentations
  • Distributed company-wide announcements
  • Promoted team morale and productivity by planning team building events
  • Maintained office supplies inventory and ordered accordingly.

Inside Sales Coordinator

Ultra Clean Technology
01.2010 - 04.2014
  • Compile and maintain non-monetary reports and records
  • Coordinate with production, field service and other internal departments, to ensure job success
  • Provide support to project managers, sales and customers for accurate on-time delivery of material
  • Managed customer orders via customer external portal- increased delivery performance from 38% to 91%
  • Work with internal departments with daily requests that included update/changes to customer orders, shipping updates and backlog order processing.

Microsoft Licensing Sales/Senior Operations Analyst/Support Specialist

Dell, Inc
06.2003 - 07.2008
  • Worked with higher education customers to determine Microsoft Licensing needs and requirements
  • Identified profitable business leads and built a pipeline of prospective customers
  • Managed project deliverables for customer orders
  • Analyzed documents to ensure adherence to regulatory and privacy guidelines
  • Provided consultative service, quotes and sales of licensing requests
  • Managed and prepared activity and forecast reports
  • Worked with internal departments to ensure MS documents are processed in a timely manner
  • Maintained customer files with sales contracts, records of client interactions, notes and other information
  • Collaborated with other departments and management to gain consensus on procedural documentation
  • Described Microsoft Licensing solutions to customers to assist in problem resolution
  • Managed and monitored external vendor relationships by conducting ad hoc reports.

Home Sales Support/Customer Care

Dell, Inc
11.1997 - 06.2001

Education

Undergraduate Studies - Banking

Del Mar Jr College
Corpus Christ, TX

Skills

  • Self-Driven and Motivated
  • Organized and Efficient
  • Customer Relationship Management
  • Process improvement techniques
  • Problem-solving aptitude
  • Team building expertise
  • Project management experience
  • Active listening abilities
  • Recruitment
  • Employee Onboarding
  • Microsoft Office expertise
  • Relationship Building

Timeline

People Operations Coordinator/Sales Recruitment

US Gold Bureau
03.2023 - 05.2024

Account Executive/Inside Sales

US Gold Bureau
03.2020 - 03.2023

Staffing Coordinator

Evins Personnel
11.2019 - 03.2020

Baker

Paige’s Bakehouse
05.2019 - 11.2019

Administrative Assistant

LDR Spine
04.2014 - 07.2015

Inside Sales Coordinator

Ultra Clean Technology
01.2010 - 04.2014

Microsoft Licensing Sales/Senior Operations Analyst/Support Specialist

Dell, Inc
06.2003 - 07.2008

Home Sales Support/Customer Care

Dell, Inc
11.1997 - 06.2001

Undergraduate Studies - Banking

Del Mar Jr College
Tami Ritchey