Tami Sprigler

• Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
• Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
• Supported recruitment and development of waitstaff to maintain consistent service quality.
• Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
• Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
• Contributed to revenue growth through effective management of guest reservations, seating arrangements, and special event bookings.
• Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
• Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
• Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
• Implemented staff training programs focusing on food allergy awareness, reducing instances of allergic reactions among restaurant guests.
• Reduced waste costs by conducting regular inventory checks, tracking spoilage rates, and adjusting order quantities accordingly.
• Streamlined the ordering process for customers by implementing a new menu layout and training staff on upselling techniques.
• Provided detailed daily reports on sales figures resulting in better financial planning and budgeting.
• Supported marketing efforts through active participation in local events, promotions, and social media campaigns targeting potential customers in the area.
• Collaborated with management to develop seasonal menus incorporating popular dishes based on customer feedback surveys collected after each meal service period.
• Developed loyalty program that increased repeat visits from customers.
• Reduced order errors significantly, ensuring accurate communication between kitchen and dining area.
• Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
• Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.

• Mentored new team members to embrace best coding practices.

Was working on building my own personal concierge service

Coordinated transportation logistics for medical appointments.

• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
• Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
• Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
• Consulted with customers to assess needs and propose optimal solutions.
• Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
• Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
• Managed client contracts, clarifying project scope and expectations for all involved parties.
• Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
• Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
• Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
• Enhanced efficiency by employing targeted software applications.
• Improved overall project quality by reviewing work diligently before submission to the client for approval.
• Analyzed user feedback to gather input and identify areas required for improvement.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Generated reports detailing findings and recommendations.
• Evaluated customer needs and feedback to drive product and service improvements.
• Frequently inspected production area to verify proper equipment operation.
• Created and managed project plans, timelines and budgets.
• Developed effective improvement plans in alignment with goals and specifications.
• Gathered, organized and input information into digital database.
• Conducted regular reviews of operations and identified areas for improvement.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Educated staff on organizational mission and goals to help employees achieve success.
• Devised and implemented processes and procedures to streamline operations.
• Observed packing operations to verify conformance to specifications.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

• Encouraged client autonomy through assistance with everyday activities.
• Performed household cleaning tasks.
• Facilitated support for clients in managing daily personal care.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Established connections with clients to offer companionship.
• Encouraged patient engagement through activities and social interaction while providing care.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Aided in feeding and monitored consumption to achieve dietary objectives.
• Guided patients in the self-administration of their prescribed medications.
• Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
• Provided safe mobility support to help patients move around personal and public spaces.
• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
• Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
• Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Recorded detailed updates to guide necessary care plan adjustments.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Coordinated patient schedules and transportation to guarantee timely attendance at medical appointments.
• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
• Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
• Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
• Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
• Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
• Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
• Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.

Increased job opportunities through resident interaction on app-based delivery systems.

• Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
• Utilized specialized software tools when necessary to enhance productivity or meet specific client requirements.
• Maintained database systems to track and analyze operational data.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
• Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
• Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
• Consulted with customers to assess needs and propose optimal solutions.
• Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
• Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
• Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
• Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
• Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
• Improved overall project quality by reviewing work diligently before submission to the client for approval.
• Generated reports detailing findings and recommendations.
• Evaluated customer needs and feedback to drive product and service improvements.
• Frequently inspected production area to verify proper equipment operation.
• Created and managed project plans, timelines and budgets.
• Developed effective improvement plans in alignment with goals and specifications.
• Gathered, organized and input information into digital database.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Devised and implemented processes and procedures to streamline operations.
• Educated staff on organizational mission and goals to help employees achieve success.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Observed packing operations to verify conformance to specifications.

• Utilized efficient task management techniques to meet deadlines consistently.
• Enhanced accuracy in data entry by diligently entering information into computer systems.
• Delivered accurate information to boost customer satisfaction.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory.
• Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
• Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
• Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
• Reduced errors in data entry through rigorous attention to detail and double-checking work.
• Improved response times to customer inquiries, implementing new filing system for quicker access to information.
• Facilitated staff training sessions on new software, enhancing overall productivity.
• Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
• Streamlined meeting logistics, coordinating schedules and preparing meeting materials to enhance focus and productivity.
• Boosted departmental collaboration by coordinating schedules and facilitating communication between teams.
• Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
• Increased accuracy in financial reporting by meticulously reviewing and reconciling accounts.
• Enhanced communication with external vendors, ensuring timely delivery of office supplies.
• Fostered culture of continuous improvement by suggesting and implementing process enhancements.
• Optimized office space usage, arranging workstations to maximize productivity.
• Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
• Supported executive decision-making by providing detailed reports and summaries of office activities.
• Maintained up-to-date employee records to assist in human resources planning.
• Streamlined document retrieval, meticulously filing documents both physically and electronically.
• Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
• Enhanced customer service with timely and accurate information when handling inquiries.
• Enhanced team morale, organizing staff events and fostering positive work environment.
• Input data into spreadsheets and databases.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Compiled and analyzed data to produce reports.
• Processed incoming and outgoing mail and packages according to established procedures.

• Boosted merchandise appeal through effective display arrangement.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Engaged with customers to effectively build rapport and lasting relationships.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
• Managed inventory to ensure product availability, contributing to uptick in sales.
• Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
• Coordinated sales promotions and events to drive store traffic and increase sales volume.
• Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
• Monitored sales trends to adjust sales strategies and meet changing customer demands.
• Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
• Increased customer loyalty with personalized shopping experiences and attentive service.
• Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
• Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
• Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
• Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
• Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Prioritized helping customers over completing other routine tasks in store.
• Developed strong rapport with customers and created positive impression of business.
• Recommended complementary purchases to customers, increasing revenue.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

• Managed check-in process while ensuring guests felt welcomed.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Confirmed and organized meetings and appointments seamlessly.
• Established welcoming atmosphere by greeting visitors warmly upon arrival.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Collected room deposits, fees, and payments.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Developed strong working relationships with team members, fostering a positive work environment.
• Completed data entry and filing to keep records updated for easy retrieval.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
• Increased guest retention by maintaining a welcoming and organized reception area.
• Completed all tasks in compliance with company policies and procedures.
• Maintained confidentiality of sensitive data to protect customer and business information.
• Maintained accurate records of visitor logs for security purposes and compliance with company policies.
• Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
• Enhanced team knowledge by sharing best practices in customer service and front desk operations during meetings.
• Enhanced guest experience by maintaining welcoming and organized reception area.
• Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
• Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
• Maintained strict confidentiality of sensitive information, upholding privacy standards.
• Provided basic technical support for front office equipment, minimizing downtime.
• Facilitated smooth communication between departments by accurately relaying messages and information.
• Organized and maintained files and records to ensure up-to-date documentation.
• Assisted in coordination of company events, contributing to successful and well-organized functions.
• Streamlined check-in processes, reducing wait times for guests.
• Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
• Enhanced security by monitoring visitor access and issuing badges according to company protocols.
• Improved office efficiency with diligent management of appointment scheduling and calendar coordination.
• Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
• Initiated system for tracking office supplies, leading to more efficient inventory management.
• Contributed to team effort by accomplishing related results as needed, fostering collaborative work environment.
• Greeted visitors warmly, creating positive first impression of organization.
• Improved communication flow by establishing daily briefing for front desk and administrative staff.
• Implemented more efficient mail distribution system, ensuring timely delivery of correspondence to staff.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients, and updated client records.
• Organized, maintained and updated information in computer databases.
• Collected Type payments, processed transactions and updated relevant records.
• Handled assignments independently with good judgement and critical thinking skills.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Collected and distributed messages to team members and managers to support open communication and high customer service.
• Monitored and screened visitors to verify accessibility to inter-office personnel.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
• Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Sorted, received, and distributed mail correspondence between departments and personnel.
• Scheduled office meetings and client appointments for staff teams.
• Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
• Compiled information from files and research to satisfy information requests.
• Helped office staff prepare reports and presentations for internal or client-related use.
• Tracked important information in Software spreadsheets and ran reports or generated graphs using data.

• Sustained cleanliness and orderliness of work station.
• Maintained accuracy in cash handling.
• Sustained cleanliness of gas station premises, fostering a hospitable environment for patrons.
• Cleaned up gas and other spills in accordance with spill procedures.
• Resolved customer dissatisfaction by applying effective listening and problem-solving techniques.
• Checked customer identification for alcohol, cigarette, and lottery sales.
• Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
• Built trustful relationships with customers to encourage return visits.
• Pumped gas for guests and took payments.
• Maintained inventory of all saleable items.
• Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
• Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
• Assisted with inventory management, helping to keep stock levels consistent and uptodate.
• Handled customer inquiries and resolved issues promptly, ensuring repeat business.
• Monitored store security measures, contributing to a safe atmosphere for both employees and customers.
• Processed fuel and merchandise transactions by operating POS system with accuracy.
• Completed daily paperwork accurately, streamlining administrative processes for management review.
• Participated in ongoing training opportunities to stay current with industry best practices and improve overall job performance.
• Provided assistance to customers with fueling vehicles, promoting safety and efficiency on site.
• Facilitated sales of services and goods.
• Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
• Conducted thorough inspections of fuel tanks to verify proper functionality and safety standards.
• Conducted regular inspections of fuel storage tanks to prevent possible accidents.
• Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
• Created attractive merchandise diplays to entice customers to make purchases.
• Promoted special offers and discounts to customers to maximize sales.
• Boosted upselling success by staying informed about product offerings and suggesting relevant items to customers during transactions.
• Performed routine maintenance on fuel dispensers, minimizing downtime and improving overall functionality.
• Conducted regular checks on fuel pumps for safety and operational efficiency.
• Streamlined inventory management process, ensuring optimal stock levels and reducing waste.
• Increased sales of promotional items by effectively communicating benefits and discounts to customers.
• Reduced energy consumption by implementing efficient lighting and equipment practices.
• Ensured customer satisfaction by providing friendly service and accurate information on products.
• Offered recommendations on vehicle maintenance and care products based on customer needs.
• Resolved customer complaints, restoring satisfaction with prompt and courteous service.
• Assisted customers with fueling vehicles and provided guidance on oil and fluid levels as needed.
• Established customer loyalty program, increasing repeat business.
• Managed inventory levels to prevent stockouts, ordering new supplies as necessary.
• Maintained cleanliness in store and forecourt, promoting positive customer experience.
• Provided accurate and timely financial reports by counting cash drawers and reconciling transaction discrepancies.
• Enhanced safety and cleanliness of facility with thorough daily inspections and maintenance tasks.
• Improved efficiency by organizing merchandise and restocking shelves, ensuring products were easily accessible.
• Updated pricing information on both fuel pumps and in-store products to reflect current rates.
• Followed safety protocols while working, avoiding accidents and injuries.
• Cleared customer areas of hazardous materials and debris.
• Trained and mentored new employees on company procedures and safety protocols.
• Responded to customer requests efficiently and with knowledgeable assistance.
• Confirmed excellent customer service by quickly resolving customer concerns.
• Trained new employees on operational procedures, enhancing team performance.
• Planned work calendar by scheduling appointments and tracking customer service requests.
• Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.
• Monitored and maintained organized work space, confirming efficient operations.
• Liaised with customers to determine vehicle issues and identify problems.
• Coordinated between billing department and customers to resolve problems.
• Managed financial operations by providing customers with estimates for repair work.
• Test-drove vehicles to confirm proper operation before delivering to customers.
• Outlined repair and maintenance processes for complete customer comprehension.
• Documented all work performed on vehicles and added to company system for reference.
• Conducted test drives crafts, confirming proper operation.
• Supported mechanics in vehicle repair and maintenance.

Managed activities at the customer service desk.

Oversaw return item management and facilitated replacement procedures.

Managed tasks in various settings.

• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Collaborated with team members to achieve monthly sales targets.
• Led team meetings focused on sales techniques and product features, boosting overall team performance.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
• Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
• Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
• Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
• Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
• Resolved customer complaints with patience and understanding, restoring customer confidence.
• Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
• Managed efficient cash register operations.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Used in-store system to locate inventory and place special orders for customers.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Wrapped, boxed and weighed bakery department products.
• Performed cash, card, and check transactions to complete customer purchases.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Monitored customers for signs of security concerns and escalated issues to management.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Solved customer challenges by offering relevant products and services.

• Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
• Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
• Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
• Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
• Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
• Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
• Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
• Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
• Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
• Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.
• Actively listened customer feedback suggestions implemented improvements response their comments.
• Demonstrated knowledge of food allergies and dietary restrictions, ensuring safe meal options for all customers.
• Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
• Participated in regular training sessions to stay up-to-date on menu offerings, specials, and industry best practices.
• Served food and beverages promptly with focused attention to customer needs.
• Bussed and reset tables to keep dining room and work areas clean.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Cultivated warm relationships with regular customers.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Processed orders and sent to kitchen employees for preparation.
• Answered customers' questions, recommended items, and recorded order information.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Inspected dishes and utensils for cleanliness.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Checked guests' identification before serving alcoholic beverages.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Increased sales significantly by upselling higher-end products to customers.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

• Ensured accurate cash handling and maintained a balanced register at the end of each shift.
• Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
• Implemented recycling program, contributing to environmental sustainability efforts.
• Enhanced community engagement by participating in local events and promoting gas station.
• Removed safety hazards, soiled items, and trash from customer areas.
• Checked tools and equipment to prevent accidents and injuries.
• Explained repair and maintenance procedures to customers for full comprehension.
• Assisted mechanics with repairing and servicing vehicles.
• Cleaned up gas and other spills in accordance with spill procedures.
• Checked customer identification for alcohol, cigarette, and lottery sales.
• Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
• Built trustful relationships with customers to encourage return visits.
• Maintained inventory of all saleable items.
• Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
• Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
• Assisted with inventory management, helping to keep stock levels consistent and uptodate.
• Monitored store security measures, contributing to a safe atmosphere for both employees and customers.
• Handled customer inquiries and resolved issues promptly, ensuring repeat business.
• Processed fuel and merchandise transactions by operating POS system with accuracy.
• Completed daily paperwork accurately, streamlining administrative processes for management review.
• Participated in ongoing training opportunities to stay current with industry best practices and improve overall job performance.
• Provided assistance to customers with fueling vehicles, promoting safety and efficiency on site.
• Conducted regular inspections of fuel storage tanks to prevent possible accidents.
• Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
• Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
• Facilitated sales of services and goods.
• Created attractive merchandise diplays to entice customers to make purchases.
• Promoted special offers and discounts to customers to maximize sales.
• Conducted regular checks on fuel pumps for safety and operational efficiency.
• Streamlined inventory management process, ensuring optimal stock levels and reducing waste.
• Performed routine maintenance on fuel dispensers, minimizing downtime and improving overall functionality.
• Boosted upselling success by staying informed about product offerings and suggesting relevant items to customers during transactions.
• Reduced energy consumption by implementing efficient lighting and equipment practices.
• Ensured customer satisfaction by providing friendly service and accurate information on products.
• Resolved customer complaints, restoring satisfaction with prompt and courteous service.
• Assisted customers with fueling vehicles and provided guidance on oil and fluid levels as needed.
• Managed inventory levels to prevent stockouts, ordering new supplies as necessary.
• Maintained cleanliness in store and forecourt, promoting positive customer experience.
• Provided accurate and timely financial reports by counting cash drawers and reconciling transaction discrepancies.
• Enhanced safety and cleanliness of facility with thorough daily inspections and maintenance tasks.
• Updated pricing information on both fuel pumps and in-store products to reflect current rates.
• Followed safety protocols while working, avoiding accidents and injuries.
• Confirmed excellent customer service by quickly resolving customer concerns.
• Trained new employees on operational procedures, enhancing team performance.
• Planned work calendar by scheduling appointments and tracking customer service requests.
• Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.
• Monitored and maintained organized work space, confirming efficient operations.
• Liaised with customers to determine vehicle issues and identify problems.
• Coordinated between billing department and customers to resolve problems.
• Managed financial operations by providing customers with estimates for repair work.
• Test-drove vehicles to confirm proper operation before delivering to customers.
• Documented all work performed on vehicles and added to company system for reference.
• Conducted test drives crafts, confirming proper operation.