Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tami Ugarte

El Dorado Hills,CA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

20
20
years of professional experience

Work History

Makeup Sales

Self Employed/ SEINT
El Dorado Hills, CA
05.2020 - Current
  • Built team and provided training for a successful business.
  • Trained and educated artists on effective sales and cross-selling techniques, product selection for individual customer needs, and application methods.
  • Teaching women how to apply makeup to feel confident.
  • Researched makeup trends to learn about new products and techniques.
  • Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
  • Responded to customer inquiries by phone, email, and in person.

Administrative Assistant

The Beauty Lounge
Brentwood, CA
07.2011 - 10.2011
  • Oversaw daily salon operations and performed general salon tasks.
  • Coordinated salon's master schedule, managing client appointments, personnel schedules and promotional events.
  • Minimized downtime and improved salon appearance by cleaning and sorting products between client appointments.
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Processed invoices for payment using accounting software applications.

Sales Representative

Lincare
Pleasanton, CA
10.2010 - 07.2011
  • Contacted new and existing customers to outline benefits of products.
  • Fostered relationships with customers to expand customer base and retain business.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Demonstrated product features to align with customer needs.
  • Developed key customer relationships to increase sales.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
  • Answered customer questions, shared product knowledge and researched pricing and availability.
  • Kept accurate and detailed client records comprised of demographics, client contacts and follow-ups.
  • Created successful strategies to develop and expand customer sales.

Dental Assistant

Dr. Susan Gefvert D.D.S
Concord, CA
09.2007 - 10.2010
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Laid out dental instruments and equipment before procedures.
  • Educated patients on treatment procedures and post-procedure home care.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
  • Managed use, cleaning, sterilization and storage of instruments according to American Dental Association standards.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Supported dentist chairside with root canal and extraction procedures.
  • Assisted dentist with completing procedures.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.

Administrative Assistant

Ham Radio Outlet
Danville, CA
01.2005 - 07.2007
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Directed customer communication to appropriate department personnel.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Assisted accounts receiving and accounts paying.
  • Reviewed general ledger entries for accuracy and completeness.

Education

Personal Training - Personal Training

International Sports Science Association
Carpinteria, CA
05.2012

Associates Degree

Diablo Valley College
Pleasant Hill, CA
07.2009

Skills

  • Client relationship building
  • Extremely organized
  • Customer service
  • Brand promotion
  • Excellent communication
  • Detail-oriented
  • Time management
  • Multitasking and organization
  • Self-directed
  • Reliable and trustworthy
  • Friendly, positive attitude

Timeline

Makeup Sales

Self Employed/ SEINT
05.2020 - Current

Administrative Assistant

The Beauty Lounge
07.2011 - 10.2011

Sales Representative

Lincare
10.2010 - 07.2011

Dental Assistant

Dr. Susan Gefvert D.D.S
09.2007 - 10.2010

Administrative Assistant

Ham Radio Outlet
01.2005 - 07.2007

Personal Training - Personal Training

International Sports Science Association

Associates Degree

Diablo Valley College

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