Tami Walters
Athens,IL
Summary
Demonstrates a strong sense of responsibility and passion for helping others. My employer will be more than satisfied with the quality of my work. Responsive to direction. Will require minimum supervision. Very capable of presenting myself in a professional manner.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Paraprofessional
Athens School District
2021.08 - Current
- Enhance student support by delivering one-on-one and small group assistance in various subjects.
- Improve classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Foster a positive learning environment by establishing strong rapport with students and faculty members.
- Offer student support through special accommodations, extra assistance, and assessments.
- Maintain a positive attitude and affirmatively communicated with each student.
- Oversee class of students in absence of instructor.
- Monitor student classroom and outdoor activities to promote student safety.
- Create positive and inclusive classroom environment by helping students develop social skills and relationships.
- Provide individualized reading, writing and math instruction to support student development.
- Promote a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Participate in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
- Manage challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Develop strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
After School Daycare Teacher
Athens Christian Church
2019.08 - Current
- Enhance classroom environment by implementing creative and engaging activities to foster learning and socialization.
- Support positive student behavior by consistently enforcing classroom rules and expectations.
- Promote social-emotional development by incorporating conflict resolution strategies into daily activities.
- Develop strong relationships with students, fostering open communication and trust.
- Maintain a tidy environment to comply with cleanliness and sanitation standards.
- Sanitize toys and play equipment to maintain safety and cleanliness.
- Intervene in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Model positive behavior and communication skills for students.
- Monitor classroom to verify safe and secure environment.
- Organize and supervise large and small group activities.
- Support students in developing self-esteem and self-confidence.
Retail Store Manager
The Vitamin Shoppe
2012.07 - 2019.04
- Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
- Spearheaded community outreach events partnerships organizations raise brand awareness foster positive relationships within the local area.
- Completed routine store inventories
- Mentored team members to enhance professional development and accountability in workplace.
- Managed inventory control, cash control, and store opening and closing procedures.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
Assistant Manager
Toys R Us Corporation
1999.04 - 2012.07
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Store Co-Manager
Limited Corporation
1997.10 - 2002.12
- Enhanced store sales by implementing strategic merchandising initiatives and promotional campaigns.
- Streamlined inventory management processes for timely stock replenishment and reduced excess inventory costs.
- Ensured a high level of customer satisfaction with proactive engagement, addressing concerns, and providing personalized assistance.
- Improved employee performance through effective coaching, training, and regular performance evaluations.
- Collaborated with co-manager in fostering a positive work environment that encouraged teamwork and motivated staff to excel.
- Reduced shrinkage levels through diligent monitoring of loss prevention measures and comprehensive staff training programs.
- Oversaw visual merchandising standards for the store, creating eye-catching displays that boosted foot traffic and increased sales conversion rates.
- Assisted in seasonal hiring efforts to ensure adequate staffing levels during peak business periods.
- Coordinated special events within the store to drive customer engagement and increase brand loyalty.
Manager
Dots Retail Apparel Group
1994.03 - 1997.09
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Onboarded new employees with training and new hire documentation.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Manager
Petrie Corporation, Jean Nicole
1991.09 - 1994.02
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Key Holder
Apple Of You Eye
1990.09 - 1991.08
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Junior Aide
Sunny Acres Nursing Home
1989.03 - 1990.07
- Enhanced patient comfort by providing compassionate care and assistance with daily living activities.
- Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
- Transported residents to meals and activities.
- Cleaned, made beds and retrieved items for residents.
Education
High School Diploma -
Greenview High School
Greenview, IL12 Month Diploma Program - Fashion Merchandising/ Business
Patricia Stevens College
St Louis, MOSkills
- Group and Individual Instruction
- Goal Setting
- Calm and Patient Demeanor
- Active listening
- Disability awareness
- Coaching and Mentoring
- Hiring and Training
- Problem-Solving
- Friendly and Outgoing
Certification
Paraprofessional License 8/22
CPR Certified 8/23
Mandated Reporter 8/23
CPI Certified 1/24
Timeline
Paraprofessional
Athens School District
2021.08 - Current
After School Daycare Teacher
Athens Christian Church
2019.08 - Current
Retail Store Manager
The Vitamin Shoppe
2012.07 - 2019.04
Assistant Manager
Toys R Us Corporation
1999.04 - 2012.07
Store Co-Manager
Limited Corporation
1997.10 - 2002.12
Manager
Dots Retail Apparel Group
1994.03 - 1997.09
Manager
Petrie Corporation, Jean Nicole
1991.09 - 1994.02
Key Holder
Apple Of You Eye
1990.09 - 1991.08
Junior Aide
Sunny Acres Nursing Home
1989.03 - 1990.07
High School Diploma -
Greenview High School
12 Month Diploma Program - Fashion Merchandising/ Business
Patricia Stevens College
Paraprofessional License 8/22
CPR Certified 8/23
Mandated Reporter 8/23
CPI Certified 1/24
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