Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tami Wold

New Auburn

Summary

Hardworking and enthusiastic Kitchen and Customer Service trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

13
13
years of professional experience

Work History

Kitchen, Customer Service

Self
05.2017 - 10.2023
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Transported food items from storage areas to kitchen for prepping.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Followed recipes and chef instructions to prepare food correctly.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Learned other teammates' work tasks to train as backup.
  • Plated and presented food following chef requirements.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Monitored food temperatures and quality throughout shifts.
  • Cleaned and maintained work areas, equipment and utensils.
  • Followed food safety practices and sanitation guidelines.
  • Maintained composure and work quality while under stress.
  • Removed trash and cleaned kitchen garbage containers.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.

Kitchen/Bar Tending

Self
04.2011 - 09.2021
  • Carefully interviewed, selected, trained, and supervised staff.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations, and procedures.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Motivated staff to perform at peak efficiency and quality.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Purchased food and cultivated strong vendor relationships.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Education

High School Diploma -

Stanley Boyd
Stanley WI
05.1978

Skills

  • Multitasking
  • Product Knowledge
  • Customer Focus
  • Follow-up Skills
  • Complaint Handling
  • Problem Solving
  • Positive Attitude
  • Organizational Skills

Timeline

Kitchen, Customer Service

Self
05.2017 - 10.2023

Kitchen/Bar Tending

Self
04.2011 - 09.2021

High School Diploma -

Stanley Boyd

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