Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.
Overview
5
5
years of professional experience
Work History
Childcare Provider
Children 1st Learning Center
01.2023 - 12.2023
Introduced children to educational games and activities to boost learning.
Maintained effective schedule balance between rest periods, active play, and instruction.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Front Desk Manager
Hilton Garden Inn Hotel
08.2021 - 12.2022
Prepared weekly employee work schedules to meet operational needs.
Managed front desk maintenance of client records and lab data.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Handled tasks and responsibilities for front office employees during periods of understaffing.
Checked guests in out of hotel, made reservations, and processed payments.
Resolved guest complaints by addressing issues with rooms promptly.
Trained new staff on correct procedures, compliance requirements, and performance strategies.
Front Desk Receptionist
Kindred hospital
06.2019 - 08.2021
Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Answered all incoming calls and made outgoing calls, ranging in 30-60 calls per day.
Checked patient insurance, demographic, and health history to keep information current.
Adhered to strict HIPAA guidelines to protect patient privacy.
Completed clerical duties and tasks for clinic administration.
Organized paperwork such as charts and reports for office and patient needs.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.