Critical Thinking
Tamia Allen
Child Care Provider
Houston,TX
Summary
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.
Overview
5
5
years of professional experience
Work History
Childcare Provider
Children 1st Learning Center
01.2023 - 12.2023
- Introduced children to educational games and activities to boost learning.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Front Desk Manager
Hilton Garden Inn Hotel
08.2021 - 12.2022
- Prepared weekly employee work schedules to meet operational needs.
- Managed front desk maintenance of client records and lab data.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Checked guests in out of hotel, made reservations, and processed payments.
- Resolved guest complaints by addressing issues with rooms promptly.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
Front Desk Receptionist
Kindred hospital
06.2019 - 08.2021
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Answered all incoming calls and made outgoing calls, ranging in 30-60 calls per day.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Completed clerical duties and tasks for clinic administration.
- Organized paperwork such as charts and reports for office and patient needs.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
Associate of Science - Biology
Tyler Junior College
Troup, TX 05.2001 -
Duncanville High School
Duncanville, TX05.2019
Skills
Detail Oriented
Adaptable
Problem Solving
Data Entry
Communication Skills
Team Player
Care Management
Timeline
Childcare Provider
Children 1st Learning Center
01.2023 - 12.2023
Front Desk Manager
Hilton Garden Inn Hotel
08.2021 - 12.2022
Front Desk Receptionist
Kindred hospital
06.2019 - 08.2021
Associate of Science - Biology
Tyler Junior College
05.2001 -
Duncanville High School
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