Tamia Booker
Mount Vernon,NY
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
6
6
years of professional experience
Work History
Store Associate
DSW
05.2022 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Product Demonstrator
CDS Global
03.2022 - Current
- Used consultative sales approach to listen carefully to client needs and recommend desired products and services.
- Assisted customers in locating items, addressed questions and provided product samples.
- Arranged demonstration areas to be appealing to attract attention of prospective customers.
- Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
- Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
- Prepared and delivered sleek and professional sales presentations to explain product benefits.
- Communicated product value, quality and style to educate and entice potential customers.
- Nurtured relationships with decision-makers in various business groups to win new business and increase repeat opportunities.
- Worked independently with minimal supervision.
Merchandise Sales Associate
HomeGoods
Yonkers, NY
10.2021 - 03.2022
- Answering phones and directing calls to appropriate patrons
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations like checking pricing, scanning items, applying discounts,cash handling,refunds,processing exchanges and printing receipts to ring up customers.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size, brand, or color while displaying merchandise by arranging in appealing ways to boost sales.
- Offered each customer top-notch, personal service to build customer loyalty and customer satisfaction.
Front Desk Receptionist
George E. Berger & Associates
Tuckahoe, NY
09.2019 - 03.2020
- Answering phones and taking messages
- Maintain a well organized filing system so that all files can be found for later use
- Assist project managers in scanning, plotting, filing, stamping, swapping & stickering Department of Building plans
- Greet all clients and staff as they enter the building
- Order supplies needed for the office
- Documenting all incoming mail from all carriers
- Sending packages out via Fedex as well as USPS
Minister of Culture Supervisor
New Roc F.E.C
New Rochelle, NY
02.2017 - 11.2019
- Answering the phone, taking messages, returning calls and booking birthday parties
- Share ideas with upper management on how to be productive in getting new customers to not only walk into our facility but to get them to keep coming back
- Worked closely with party host/hostess,children and parents to ensure that the party planning, and execution went over smoothly to meet guest expectations
- Participating in a vary of interactive party games alongside the host to ensure the celebrated child enjoys their experience
- Additional duties also applied
Shift leader/ Head Cashier /Cook
Checkers and Rally’s Restaurants
Mount Vernon, NY
03.2015 - 01.2017
- Handle all register transactions while providing fast and friendly customer service
- Experience operating POS systems
- Investigate and resolve complaints regarding food quality, accuracy, accommodations, and customer service
- Responsible for preparation of food and following all safety procedures
- Regulate and monitor all food portion sizes and presentation of the food to ensure that the food was being prepared and presented to the customer in an acceptable manner
- Count total money made at the end of every week and prepare it for bank deposits by general manager
- Monitor budgets and payroll to ensure that all expenditures are authorized and then counted for.
Education
Bachelor of Business Administration Degree -
Berkeley College
Skills
- Great working with others in a team or independently
- Attentive to detail, Fast learner
- Merchandise Recommendations
- Retail Transactions Processing
- Strong Communication and Interpersonal Skills
- Item Ticketing and Pricing
- Excellent Written and Verbal Communication
- Computer Proficiency and Microsoft Office
- Positive Customer Engagement
- Telephone Reception
- Cash Control
Timeline
Store Associate
DSW
05.2022 - Current
Product Demonstrator
CDS Global
03.2022 - Current
Merchandise Sales Associate
HomeGoods
10.2021 - 03.2022
Front Desk Receptionist
George E. Berger & Associates
09.2019 - 03.2020
Minister of Culture Supervisor
New Roc F.E.C
02.2017 - 11.2019
Shift leader/ Head Cashier /Cook
Checkers and Rally’s Restaurants
03.2015 - 01.2017
Bachelor of Business Administration Degree -
Berkeley College
Similar Profiles
Mia CaudilloMia Caudillo
Retail Associate/Cashier at DSWRetail Associate/Cashier at DSW
Lucero TelleriaLucero Telleria
Supervisor at DSWSupervisor at DSW
Evan PavlikEvan Pavlik
Retail Sales Associate at DSWRetail Sales Associate at DSW
Carolyn KitchensCarolyn Kitchens
Associate at DSWAssociate at DSW
PAMELA COOPERPAMELA COOPER
Manager Outpatient Scheduling Department at Lee Health SystemManager Outpatient Scheduling Department at Lee Health System