Tamia Burden
Elgin
Summary
Proven leader and efficient problem-solver, I excelled as a Shift Leader at Bojangles, where I enhanced workflow efficiency and spearheaded on-the-job training, significantly boosting team productivity. Skilled in aligning workpieces and enforcing policies, my approach motivates teams and streamlines operations, reflecting a blend of technical prowess and exceptional leadership.
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
3
3
years of professional experience
Work History
Shift Leader
Bojangles
03.2022 - Current
- Assigned tasks to employees based on their skills and abilities
- Optimized policies to better handle current and expected needs
- Provided on-the-job training to new hires to accelerate their integration and productivity
- Streamlined workflow processes to enhance productivity and efficiency
- Coached team members to increase productivity and reduce workplace accidents.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Upheld company standards and compliance requirements for operations.
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Monitored employee performance and provided feedback for improvement.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Updated product labels to reflect accurate pricing.
Picker & Packer
Amazon
02.2023 - 10.2023
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
Education
Dental Assistant -
Midlands Technical College
Columbia, SC06.2026
Skills
- Position, align, or adjust workpieces or electrical parts to facilitate assembly
- Assemble electrical or electronic equipment
- Policy and procedure enforcement
- Explain assembly procedures or techniques to other workers
- Business reporting
- Team motivation
- Team collaboration abilities
- Problem-solving
- Safety processes and procedures
- Inventory counts
- Shift leadership
- Training assistance
- Strong verbal and written communication
- Team-building activities
- Sales and upselling
- Cash handling
- Team leadership
- Verbal and written communication
- Creative problem solving
- Positive attitude
- Professional appearance
- OSHA regulations compliance
Timeline
Picker & Packer
Amazon
02.2023 - 10.2023
Shift Leader
Bojangles
03.2022 - Current
Dental Assistant -
Midlands Technical College
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