Tamia Drewry

• Assisted customers with gaming inquiries and provided information about rules and gameplay.
• Monitored gaming areas to ensure compliance with safety regulations and maintain a clean environment.
• Operated gaming machines, troubleshooting minor technical issues to enhance user experience.
• Engaged with players to promote positive atmosphere and encourage responsible gaming practices.
• Supported team members during peak hours by efficiently managing customer flow and service requests.
• Learned operational procedures for cash handling, ensuring accuracy in transactions and payouts.
• Collected feedback from patrons to identify areas for improvement in service delivery and game offerings.
• Participated in training sessions to understand game mechanics and improve customer support skills.
• Prepared electronic gaming device's payoff requests and tax forms for jackpots in accordance with policies and regulations.
• Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
• Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
• Explained and demonstrated games and attractions to assist guests.
• Answered guest questions to provide fun game experience.
• Provided attentive support during high-traffic periods, ensuring seamless gameplay experiences for all customers involved.
• Performed regular maintenance on gaming equipment, ensuring consistent functionality and compliance with regulations.

- Handling cash

- Answering questions about prices to any concerned customer

- Promoting deals the franchise is about to sell.

• Processed customer transactions accurately and efficiently at point of sale.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintained clean and organized checkout area to enhance shopping experience.
• Assisted in inventory management by restocking shelves and ensuring product availability.
• Collaborated with team members to streamline checkout processes during peak hours.

- Handling cash

- Promoting seasonal deals

- Suggesting meals

• Prepared and cooked menu items according to established recipes and standards.
• Maintained cleanliness and organization in kitchen and dining areas to ensure compliance with health regulations.
• Assisted in inventory management by monitoring stock levels and notifying supervisors of shortages.
• Collaborated with team members to deliver timely service during peak hours, enhancing overall customer satisfaction.
• Adapted quickly to changing demands in a fast-paced environment while maintaining quality and efficiency.
• Implemented improvements in food presentation, resulting in enhanced visual appeal of dishes served to customers.
• Trained new staff in food preparation techniques, safety protocols, and operational procedures to uphold consistency.
• Participated in menu planning discussions, providing feedback based on customer preferences and ingredient availability.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Prepared meals efficiently under time constraints for timely service during peak hours.

• Trained new cashiers on operational procedures and customer interaction techniques.
• Monitored cash drawer for discrepancies, ensuring accuracy in financial reporting.
• Implemented suggestions for improving store layout based on customer feedback and observations.
• Greeted customers entering store and responded promptly to customer needs.

• Operated pallet jacks and forklifts to transport materials efficiently within warehouse space.
• Packaged products according to specifications, ensuring accuracy and quality control standards.
• Maintained organized workstations to streamline packing processes and enhance productivity.
• Collaborated with team members to meet daily order fulfillment targets consistently.
• Pulled orders quickly to maintain demanding productivity goals.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Enhanced order accuracy by carefully picking and packing items per customer specifications.

• Operated pallet jacks and forklifts to efficiently move products within warehouse environment.
• Selected and packed merchandise accurately according to order specifications.
• Conducted quality checks on outgoing shipments to ensure product integrity.
• Maintained cleanliness and organization of work area to promote safety standards.
• Collaborated with team members to streamline packing processes and reduce delays.