Results-driven support professional prepared for impactful roles in direct care environments. Proven ability to enhance clients' quality of life through tailored support and effective daily management. Known for strong collaboration and adaptability, ensuring seamless team operations and consistent quality outcomes.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Volunteers of America
02.2025 - Current
Provided personalized support to individuals with disabilities, enhancing daily living skills and fostering independence.
Assisted in developing individualized service plans based on client needs and preferences, ensuring tailored care.
Monitored clients' physical and emotional well-being, promptly reporting changes to healthcare professionals for timely intervention.
Facilitated recreational activities that promoted social interaction and engagement among clients, improving overall quality of life.
Collaborated with interdisciplinary teams to coordinate comprehensive care services, ensuring seamless communication and support.
Implemented safety protocols that reduced risk incidents during client interactions and community outings, prioritizing safety first.
Advocated for clients' rights and needs within community resources, connecting them to essential services for enhanced support.
Maintained clean, safe, and well-organized patient environment.
Nursing Assistant
Westside Terrace Nursing Facility
08.2023 - 02.2025
Assisted patients with daily living activities, ensuring comfort and safety.
Monitored vital signs and reported changes to nursing staff for timely interventions.
Provided emotional support to patients and families, fostering a compassionate environment.
Maintained cleanliness and organization of patient care areas, adhering to infection control protocols.
Assisted in transferring and positioning patients safely to enhance mobility and comfort.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Sales Associate
Tj Maxx Dept Store
12.2021 - 08.2023
Assisted customers by providing product information and recommendations.
Learned inventory management systems to track stock levels effectively.
Supported sales team in maintaining visual merchandising standards.
Handled customer inquiries to resolve issues promptly and efficiently.
Processed transactions accurately using point-of-sale systems.
Contributed to a positive shopping experience through friendly, attentive service.
Executive Assistant to the EVP of External Affairs & Office of the President at Volunteers of AmericaExecutive Assistant to the EVP of External Affairs & Office of the President at Volunteers of America