Highly motivated and adaptable professional with over 9 years of experience in client service, scheduling, and team coordination across fast-paced environments. Skilled in communication, administrative support, and problem-solving with a strong focus on accuracy and professionalism. Known for building positive relationships, managing high-volume tasks, and maintaining confidentiality. Currently pursuing education to become a Licensed Practical Nurse (LPN) and seeking a Unit Clerk or administrative role to gain experience in a hospital setting while continuing to build a long-term career in healthcare.
Patient Scheduling & Front Desk Operations
HIPAA-Compliant Communication & Client Relations
Customer Service & Conflict Resolution
Time Management & Workflow Coordination
Clerical Support & Data Entry Accuracy
Microsoft Office, POS Systems, & EMR Readiness
Team Leadership & Staff Training
Inventory & Supply Management
Multi-Line Phone Handling
Adaptability in Fast-Paced Environments