- Personal Development and Self-Improvement
- I enjoy helping others and giving back to the community
Tamia Ford
Fort Worth
Summary
Analytical and strategic worker with excellent problem-solving and time management skills. Organized, efficient, and always willing to go extra mile to meet expectations.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Sales Associate
Sam's Club
05.2025 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Team Leader
Taco Bell Restaurant
05.2019 - 11.2024
- Supervised team operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored staff on food safety standards and operational procedures.
- Implemented inventory management strategies to reduce waste and enhance profitability.
- Monitored employee performance, providing constructive feedback to improve productivity.
- Resolved customer complaints promptly, ensuring retention and loyalty through effective communication.
- Developed training materials that enhanced onboarding processes for new employees.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
High School Diploma -
Paul Laurance Dunbar High School
5700 Ramey Ave. No Degree - Nursing
Tarrant County College
5301 Campus Campus Dr 02-2027
No Degree - Healthcare
PCI Medical Assisting And Coding School
8101 John Carpenter Fwy Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Goal oriented
- Reliable and punctual
- Outgoing personality
- Flexible schedule
- Professional demeanor
Interests
Timeline
Sales Associate
Sam's Club
05.2025 - Current
Team Leader
Taco Bell Restaurant
05.2019 - 11.2024
High School Diploma -
Paul Laurance Dunbar High School
No Degree - Nursing
Tarrant County College
No Degree - Healthcare
PCI Medical Assisting And Coding School