Tamia Green
Houston,TX
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
7
7
years of professional experience
Work History
Toddler Teacher
Lil Ones Daycare
Houston , TX
05.2024 - 08.2024
- Organized educational field trips to local museums and parks to broaden the children's understanding of the world around them.
- Developed and implemented a variety of age-appropriate activities to stimulate physical, emotional, social, and cognitive development in toddlers.
- Utilized positive reinforcement strategies such as praise, rewards, and encouragement to motivate students.
- Provided individual attention to each toddler through one-on-one instruction during playtime and circle time activities.
- Created an environment that was conducive for learning by implementing classroom rules and providing structure throughout the day.
- Assisted in potty training young children when needed.
- Collaborated with other teachers in planning lessons that were tailored to meet the needs of each child.
Delivery Driver
Amazon
Houston , TX
02.2024 - 04.2024
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Barista
Starbucks
Houston , TX
05.2022 - 02.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Adhered to health department regulations concerning sanitation standards.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
Front of House Employee
Chop n Blok
Houston , TX
11.2021 - 05.2022
- Greeted customers and provided friendly customer service.
- Informed customers of daily specials, menu items, and restaurant policies.
- Answered phone calls, took reservations, and answered inquiries.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Processed payments using cash registers or POS systems accurately and efficiently.
Customer Service Cashier
Speedys Fast Track
Houston , TX
03.2017 - 11.2021
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Welcomed customers, offering assistance to help find store items.
Education
High School Diploma -
Carver High School For Applied Tech/Engineering/Arts
Houston, TX05-2020
Some College (No Degree) - Medical Assisting
Houston Community College
Houston, TXSkills
- Progress Reporting
- Group and individual instruction
- Positive Reinforcement
- Social Skills Development
- Creative lesson planning
Affiliations
- Mom and Student
Timeline
Toddler Teacher
Lil Ones Daycare
05.2024 - 08.2024
Delivery Driver
Amazon
02.2024 - 04.2024
Barista
Starbucks
05.2022 - 02.2024
Front of House Employee
Chop n Blok
11.2021 - 05.2022
Customer Service Cashier
Speedys Fast Track
03.2017 - 11.2021
High School Diploma -
Carver High School For Applied Tech/Engineering/Arts
Some College (No Degree) - Medical Assisting
Houston Community College
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