Summary
Overview
Work History
Education
Skills
Timeline
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Tamia Hall

Norfolk,VA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

6
6
years of professional experience

Work History

Ops Supervisor

Federal Express
04.2023 - Current
  • Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
  • Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
  • Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
  • Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.

Package Handler Trainer

FedEx Ground
01.2022 - Current
  • Verified labels for appropriate order numbers and item specifications.
  • Reported safety or workflow concerns to leadership for further investigation.
  • Trained new employees regarding warehouse procedures and standards.
  • Accomplished production goals by working with speed and accuracy.

Package Handler

FedEx Ground
12.2020 - 01.2022
  • Assisted in loading delivery trucks with prepared packages.
  • Used scanners to track parcel information, condition or receipt.
  • Secured items in truck by strapping over protective padding.

Cashier

Foodlion Grocery Store
03.2020 - 12.2020
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.

Shift Manager

Burger King
05.2018 - 02.2020
  • Upheld company standards and compliance requirements for operations.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Taught staff upselling techniques to meet revenue targets.
  • Helped employees accomplish tasks during peak periods.

Education

High School Diploma -

Wanysville
05.2017

Skills

  • Standard Operating Procedures
  • Operational Excellence
  • Workforce Planning
  • Staff Development
  • Workforce Management
  • Operations Monitoring
  • Process Improvement

Timeline

Ops Supervisor

Federal Express
04.2023 - Current

Package Handler Trainer

FedEx Ground
01.2022 - Current

Package Handler

FedEx Ground
12.2020 - 01.2022

Cashier

Foodlion Grocery Store
03.2020 - 12.2020

Shift Manager

Burger King
05.2018 - 02.2020

High School Diploma -

Wanysville

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Tamia Hall