Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tamia Hilton

Hyattsville,MD

Summary

Knowledgeable Human Resources Specialist with 5+ years of experience in Human Resources, including recruitment, payroll/ processing and retention . Known for supporting organizational goals through effective talent management and conflict resolution. Demonstrated expertise in communication and problem-solving.

Overview

6
6
years of professional experience

Work History

Human Resources Specialist

United States Secret Service
09.2023 - Current

Supervisor: Cathy Stokes | 40hrs per week | GS-0201-11

  • Coordinate agency- to-agency transfers and request SF-75/ concurrences.
  • Maintain personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Works with Title 5 actions day to day (civil service laws, pay plans, human capital)
  • Identify complex Human Resource issues and executes plan to solve and monitor results.
  • Processes personnel actions for civil service employees using the Guide to Processing Personnel Actions (GPPA) to ensure all rules and regulations are being followed.
  • Identifies and solves complex HR issues within Human Capital Division.
  • Develop approaches and strategies to identify highly qualified candidates from variety of sources.
  • Developed and maintain positive relationships with internal and external stakeholders.
  • Assist with implementation of Human Capital Initiatives with agency.
  • Provides technical guidance to internal and external stakeholders on recruitment strategies and staffing needs.
  • Set pay in accordance with OPM.
  • Draft and issue Tentative and final Job offers.
  • Leads weekly meetings with Liaisons to discuss procedures and hiring actions.
  • Code SF 52's and send to payroll for processing.
  • Issue Merit promotion, Direct Hire and Internal certificates to hiring managers and SME's.
  • Apply recruitment and placement concepts, practices and procedures to assist managers with staffing needs.
  • Create vacancy questions for job announcements.
  • Adjudicate Vet Pref
  • Collaborated with hiring managers to understand job requirements and expectations.
  • Enhanced internal communication strategies, resulting in improved information flow across departments.
  • Apply Title V hiring authorities requirements to screen for most qualified applicants
  • Utilize Monster and USA Staffing to draft job announcements.
  • Post job Internal, Direct Hire and Merit Promotion job announcements to Monster and USA Jobs.
  • Collaborate with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Streamlined recruitment processes, expediting the hiring of qualified candidates.
  • Generate and present reports to senior leadership bi-weekly on hiring needs, goals, and status.
  • Recruited talented, diverse and qualified candidates for employment.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
  • Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
  • Work directly with the Office of the Chief Financial Division to establish agency needs.
  • Measure program effectiveness with Office of the Chief Financial Officer to determine strategic needs for next fiscal year.

Human Resources Specialist

Federal Emergency Management Agency, FEMA
02.2022 - 09.2023

Supervisor: Brittany Owens-Collie | 40hrs per week | GS-0201-09

  • Created job announcements on Monster and post to USA Jobs.
  • Provided advice, assistance and guidance to customers and supervisors on human resources problems and issues.
  • Issued certificates of qualified candidates to Program Office.
  • Utilized staffing programs throughout hiring process
  • Coordinated agency-to-agency transfers and request SF-75.
  • Developed approaches and strategies to identify highly qualified candidates from variety of sources.
  • Drafted/ Issued TJO/FJO's based on OPM requirements and guidelines to determine salary.
  • Provided advice, guidance, and recommendations to senior leadership in regard to policies and procedures
  • Coded processing personnel actions.
  • Issued SAPR certificates and official certificates to Program offices to select candidate
  • Developed, recommended and implemented appropriate course of action in accordance with laws, policies, procedures.
  • Advised management on Human Resource recruitment strategies to improve efficiency.
  • Initiated e-QIP request for security team.
  • Gathered and analyzed information for the requirements of Human Resources to develop job announcements and assessment questions.
  • Facility bi-weekly onboarding for new hires
  • Provided technical guidance and advice to solve complex recruitment issues.
  • Created SF-52 for merit promotions and sending to processing team
  • Solved complex Human Resources situations as they come up and providing guidance to internal and external stakeholders.
  • Created relocation and incentive packages when necessary.
  • Initiated onboarding cases, coding SF-52's and sending case to processing team for completion.
  • Developed approaches and strategies to locate and identify qualified candidates from variety of sources.
  • Issued tentative job offers with correct pay setting
  • Coded and reviewed variety of Request for Personnel Actions.
  • Drafted tentative and final job offers.
  • Developed vacancy announcements on USA Jobs and assessment questionnaires for organization.
  • Applied recruitment and placement concepts, practices and procedures to assist managers with staffing needs.
  • Analyzed issues and employed improvement processes.
  • Worked closely with Program Offices through Recruitment phase to ensure seamless hiring.
  • Retrieved SF-50's through eOPF system.
    Reviewing and screening applicant resumes to identify qualified
    candidates.

Human Resources Assistant

Federal Emergency Management Agency, FEMA
08.2020 - 02.2022

Supervisor: Keyoni Potter | 40hrs per week | GS-0203-7/8

  • Onboarded 20+ new employees bi-weekly, processing I-9's, 1199A, and other new hire paperwork.
  • Processed personnel actions including but not limited to Promotions, Separations, 171 (New hires), 571 (Transfers within agency), FEGLI, FEHB, Details, Name changes, Change to lower grades.
  • Set up orientations and initial training for new employees.
  • Reviewed, coded, and processed personnel requests/ forms.
  • Provided guidance to internal and external customers on Human Resources issues.
  • Worked closely with RUMBA, eOPF, EmpowHR, EPIC to complete daily tasks.
  • Completed/ calculated employee SCD's (Service computation dates)
  • Sorted through incoming Processing/ payroll mail and distributing to necessary POC.

Human Resources Intern

Genesis Health Care
08.2019 - 12.2019
  • Assisted with day-to-day operational requirements for Human
    Resource Department
  • Maintained confidential employee personal files including, but not limited to, medical, pay, demographic, discipline consultations, and
    accommodation requests.
  • Updated case files daily to ensure accuracy.
  • Ensured all paperwork received was scanned, electronically stored, and filed in employee folders.
  • Assisted with recruitment by communicating with prospective employees, scheduling interviews, conducting reference checks, and
    managing new employee orientations to include dissemination of new hire paperwork.
  • Assisted with on-boarding and out-processing employee records Maintained and updated employee I-9 form through Guardian
    Software.

HR Operations Intern

DLA Piper Law Firm
05.2019 - 07.2019
  • Studied with senior staff to develop deep understanding of team processes and full operational activities.
  • Handled administrative and data entry work for staff.
  • Promoted a positive work environment by being proactive in addressing concerns, offering assistance, and maintaining open lines of communication with colleagues.
  • Assisted in the preparation of reports highlighting operational successes and areas requiring further attention or improvement.
  • Maintained and updated employee records while consistently following security and privacy procedures.
  • Provided day-to-day human resource and administrative support to
    the Human Resource Advisors and Managers
  • Conducted preliminary phone interviews
  • Created and disseminated timely reports to Human Resources
  • Participated in the new hire orientation and on-board process
  • Assisted with setting up job fairs and conferences
  • Assisted Human Resource team with screenings calls, booking conference rooms, and scheduling meetings.

Education

Bachelor of Science - Business Management

North Carolina A&T State University
Greensboro, NC

Bachelor of Science - Business Administration/Human Resources

Towson University
Baltimore, MD
12-2019

Skills

  • HR policies and procedures
  • Training and mentoring
  • Training development
  • Recruiting
  • HR policies
  • Monster/ USA Staffing
  • Recruitment and Replacement
  • Communication with internal and external stakeholders
  • Title 5
  • Merit Promotion
  • eOPF
  • EmpowHR
  • FedHR
  • EPIC
  • Guardian Software
  • Bamboo HR
  • MS Office Cert (Word, Access, Excel, PowerPoint
  • File and records management

Accomplishments

    Member: National Society of Leadership and Success Society for Human

    Resource Management (SHRM), V.P Alpha Lambda Delta Honors Society,

    Member: Alpha Lambda Delta Honors Society Achievements &

    Organizations Society for Human Resource Management VP Spring 2019 -

    Fall 2019 Alpha Lambda Delta Honor Society Fall 2015 - Graduation

    Academic Dean's List Fall 2015 - Graduation National Society of

    Leadership and Success Spring 2018 - December 2019

Timeline

Human Resources Specialist

United States Secret Service
09.2023 - Current

Human Resources Specialist

Federal Emergency Management Agency, FEMA
02.2022 - 09.2023

Human Resources Assistant

Federal Emergency Management Agency, FEMA
08.2020 - 02.2022

Human Resources Intern

Genesis Health Care
08.2019 - 12.2019

HR Operations Intern

DLA Piper Law Firm
05.2019 - 07.2019

Bachelor of Science - Business Management

North Carolina A&T State University

Bachelor of Science - Business Administration/Human Resources

Towson University
Tamia Hilton