Knowledgeable Human Resources Specialist with 5+ years of experience in Human Resources, including recruitment, payroll/ processing and retention . Known for supporting organizational goals through effective talent management and conflict resolution. Demonstrated expertise in communication and problem-solving.
Overview
6
6
years of professional experience
Work History
Human Resources Specialist
United States Secret Service
09.2023 - Current
Supervisor: Cathy Stokes | 40hrs per week | GS-0201-11
Coordinate agency- to-agency transfers and request SF-75/ concurrences.
Maintain personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Works with Title 5 actions day to day (civil service laws, pay plans, human capital)
Identify complex Human Resource issues and executes plan to solve and monitor results.
Processes personnel actions for civil service employees using the Guide to Processing Personnel Actions (GPPA) to ensure all rules and regulations are being followed.
Identifies and solves complex HR issues within Human Capital Division.
Develop approaches and strategies to identify highly qualified candidates from variety of sources.
Developed and maintain positive relationships with internal and external stakeholders.
Assist with implementation of Human Capital Initiatives with agency.
Provides technical guidance to internal and external stakeholders on recruitment strategies and staffing needs.
Set pay in accordance with OPM.
Draft and issue Tentative and final Job offers.
Leads weekly meetings with Liaisons to discuss procedures and hiring actions.
Code SF 52's and send to payroll for processing.
Issue Merit promotion, Direct Hire and Internal certificates to hiring managers and SME's.
Apply recruitment and placement concepts, practices and procedures to assist managers with staffing needs.
Create vacancy questions for job announcements.
Adjudicate Vet Pref
Collaborated with hiring managers to understand job requirements and expectations.
Enhanced internal communication strategies, resulting in improved information flow across departments.
Apply Title V hiring authorities requirements to screen for most qualified applicants
Utilize Monster and USA Staffing to draft job announcements.
Post job Internal, Direct Hire and Merit Promotion job announcements to Monster and USA Jobs.
Collaborate with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
Streamlined recruitment processes, expediting the hiring of qualified candidates.
Generate and present reports to senior leadership bi-weekly on hiring needs, goals, and status.
Recruited talented, diverse and qualified candidates for employment.
Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
Work directly with the Office of the Chief Financial Division to establish agency needs.
Measure program effectiveness with Office of the Chief Financial Officer to determine strategic needs for next fiscal year.
Human Resources Specialist
Federal Emergency Management Agency, FEMA
02.2022 - 09.2023
Supervisor: Brittany Owens-Collie | 40hrs per week | GS-0201-09
Created job announcements on Monster and post to USA Jobs.
Provided advice, assistance and guidance to customers and supervisors on human resources problems and issues.
Issued certificates of qualified candidates to Program Office.
Utilized staffing programs throughout hiring process
Coordinated agency-to-agency transfers and request SF-75.
Developed approaches and strategies to identify highly qualified candidates from variety of sources.
Drafted/ Issued TJO/FJO's based on OPM requirements and guidelines to determine salary.
Provided advice, guidance, and recommendations to senior leadership in regard to policies and procedures
Coded processing personnel actions.
Issued SAPR certificates and official certificates to Program offices to select candidate
Developed, recommended and implemented appropriate course of action in accordance with laws, policies, procedures.
Advised management on Human Resource recruitment strategies to improve efficiency.
Initiated e-QIP request for security team.
Gathered and analyzed information for the requirements of Human Resources to develop job announcements and assessment questions.
Facility bi-weekly onboarding for new hires
Provided technical guidance and advice to solve complex recruitment issues.
Created SF-52 for merit promotions and sending to processing team
Solved complex Human Resources situations as they come up and providing guidance to internal and external stakeholders.
Created relocation and incentive packages when necessary.
Initiated onboarding cases, coding SF-52's and sending case to processing team for completion.
Developed approaches and strategies to locate and identify qualified candidates from variety of sources.
Issued tentative job offers with correct pay setting
Coded and reviewed variety of Request for Personnel Actions.
Drafted tentative and final job offers.
Developed vacancy announcements on USA Jobs and assessment questionnaires for organization.
Applied recruitment and placement concepts, practices and procedures to assist managers with staffing needs.
Analyzed issues and employed improvement processes.
Worked closely with Program Offices through Recruitment phase to ensure seamless hiring.
Retrieved SF-50's through eOPF system.
Reviewing and screening applicant resumes to identify qualified
candidates.
Human Resources Assistant
Federal Emergency Management Agency, FEMA
08.2020 - 02.2022
Supervisor: Keyoni Potter | 40hrs per week | GS-0203-7/8
Onboarded 20+ new employees bi-weekly, processing I-9's, 1199A, and other new hire paperwork.
Processed personnel actions including but not limited to Promotions, Separations, 171 (New hires), 571 (Transfers within agency), FEGLI, FEHB, Details, Name changes, Change to lower grades.
Set up orientations and initial training for new employees.
Reviewed, coded, and processed personnel requests/ forms.
Provided guidance to internal and external customers on Human Resources issues.
Worked closely with RUMBA, eOPF, EmpowHR, EPIC to complete daily tasks.
Sorted through incoming Processing/ payroll mail and distributing to necessary POC.
Human Resources Intern
Genesis Health Care
08.2019 - 12.2019
Assisted with day-to-day operational requirements for Human
Resource Department
Maintained confidential employee personal files including, but not limited to, medical, pay, demographic, discipline consultations, and
accommodation requests.
Updated case files daily to ensure accuracy.
Ensured all paperwork received was scanned, electronically stored, and filed in employee folders.
Assisted with recruitment by communicating with prospective employees, scheduling interviews, conducting reference checks, and
managing new employee orientations to include dissemination of new hire paperwork.
Assisted with on-boarding and out-processing employee records Maintained and updated employee I-9 form through Guardian
Software.
HR Operations Intern
DLA Piper Law Firm
05.2019 - 07.2019
Studied with senior staff to develop deep understanding of team processes and full operational activities.
Handled administrative and data entry work for staff.
Promoted a positive work environment by being proactive in addressing concerns, offering assistance, and maintaining open lines of communication with colleagues.
Assisted in the preparation of reports highlighting operational successes and areas requiring further attention or improvement.
Maintained and updated employee records while consistently following security and privacy procedures.
Provided day-to-day human resource and administrative support to
the Human Resource Advisors and Managers
Conducted preliminary phone interviews
Created and disseminated timely reports to Human Resources
Participated in the new hire orientation and on-board process
Assisted with setting up job fairs and conferences
Assisted Human Resource team with screenings calls, booking conference rooms, and scheduling meetings.
Education
Bachelor of Science - Business Management
North Carolina A&T State University
Greensboro, NC
Bachelor of Science - Business Administration/Human Resources
Towson University
Baltimore, MD
12-2019
Skills
HR policies and procedures
Training and mentoring
Training development
Recruiting
HR policies
Monster/ USA Staffing
Recruitment and Replacement
Communication with internal and external stakeholders
Title 5
Merit Promotion
eOPF
EmpowHR
FedHR
EPIC
Guardian Software
Bamboo HR
MS Office Cert (Word, Access, Excel, PowerPoint
File and records management
Accomplishments
Member: National Society of Leadership and Success Society for Human