Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tamia Hollis

Ocala,FL

Summary

Dedicated Correctional Officer with strong interpersonal skills and a commitment to maintaining security standards. Proven track record in effectively managing inmate populations and fostering positive behavior change. Expertise in crisis intervention, conflict resolution, and rehabilitation strategies aimed at creating a safe environment within correctional facilities. Career goals include further enhancing facility operations through innovative programming and training initiatives.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonald's
02.2024 - Current
  • Managed shift planning, performance monitoring, and action-taking to ensure the team met standards.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Delegated tasks to multiple employees while maintaining efficient workplace.

Correctional Officer

Lowell Correctional Institution
Ocala, FL
06.2022 - 05.2023
  • Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Detected potential threats and quickly defused conflicts.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.

Crew Member

McDonald's
01.2022 - 06.2022
  • Assisted customers with ordering meals, ensuring satisfaction and accuracy.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.

Education

Diploma -

Lake Weir High School
06.2022

Skills

  • Computer skills
  • Time management
  • Schedule oversight
  • Team building
  • Safety compliance
  • Effective Complaint Management
  • Inventory control
  • Reporting and documenting
  • Mentoring and coaching
  • Work crew management
  • Non-violent intervention

Certification

  • BLS CERTIFICATION
  • MED TECH

Timeline

Shift Manager

McDonald's
02.2024 - Current

Correctional Officer

Lowell Correctional Institution
06.2022 - 05.2023

Crew Member

McDonald's
01.2022 - 06.2022

Diploma -

Lake Weir High School

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Tamia Hollis