Tamia Irvin
Wendys Restaurant
Chicago,IL
6
years of professional experience
Dedicated professional with strong customer service skills and experience in fast-paced environments. Known for patience, effective communication, and time management, consistently ensuring positive experiences and operational efficiency.
Work History
Cashier, Cook and Lead
2 Years 3 Months- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations to enhance operational flow.
- Assisted customers with menu selections, ensuring a positive dining experience.
- Handled cash and credit transactions, adhering to company policies for financial accuracy.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Intern,
2 Years 5 Months- Assisted in developing educational programming for diverse youth populations.
- Coordinated logistics for workshops, ensuring materials were prepared and available.
- Supported facilitators by preparing session outlines and participant resources.
- Engaged with participants to foster a positive learning environment and encourage participation.
- Collaborated with team members to evaluate program effectiveness and gather feedback.
- Streamlined communication processes between staff, participants, and external partners.
- Contributed to the planning of community outreach initiatives to increase program visibility.
Education
High School Diploma
- Honor Roll 2021-2025
- 3.5 GPA
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cleaning and sanitizing
Team collaboration
Customer service excellence
Written and verbal communication
Order taking
Timeline
Cashier, Cook and Lead
Wendys Restaurant
04.2024 - CurrentRead More
Intern,
After School Matters Inc.
01.2021 - 06.2023Read More
Dunbar Vocational Career Academy
High School Diploma
Read More