Summary
Overview
Work History
Education
Skills
Timeline
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Tamia Jackson

Baton Rouge,LA

Summary

. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Medical Office Specialist

General Health Systems
Baton Rouge, LA
11.2023 - Current
  • Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
  • Wrote detailed clinical phone messages for physicians.
  • Participated in team meetings and training sessions as required by the organization.
  • Prepared correspondence and other documents as needed.
  • Verified accuracy of insurance claims prior to submission for payment processing.
  • Resolved customer service issues in a timely manner while maintaining professionalism.
  • Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
  • Assisted with filing and organizing medical records according to established protocols.
  • Answered and directed incoming calls in a professional manner.
  • Provided translation services between English-speaking providers and Spanish-speaking patients.

Cashier

Walmart
Denham Springs, LA
02.2023 - 11.2023
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.

Education

High School Diploma -

Woodlawn High School
Baton Rouge, LA
05-2022

Some College (No Degree) -

Baton Rouge College
Baton Rouge, LA

Skills

  • HIPAA Compliance
  • Medical Billing
  • Insurance Verification
  • Patient Scheduling
  • Appointment Setting

Timeline

Medical Office Specialist

General Health Systems
11.2023 - Current

Cashier

Walmart
02.2023 - 11.2023

High School Diploma -

Woodlawn High School

Some College (No Degree) -

Baton Rouge College

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Tamia Jackson