Tamia Jackson
Hamden,CT
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Yale New Haven Health System
New Haven, CT
05.2019 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Counted, measured and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Receptionist
Family Dentistry of Hartford
Hartford, CT
05.2018 - 10.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Billed insurances after each appointment
- Cleaned and sanitized rooms and utensils after each appointment
Receptionist/ Teacher assistant
Wilson-Gray YMCA
Hartford, CT
03.2018 - 10.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Bachelor Of General Studies - Nursing
Gateway Community College
New Haven, CTYNHH: Pharmacy Technician Training Program
New Haven, CT04.2019
Mars Hill University
Mars Hill, NC01.2017
Skills
- CPR certified
- CPhT certified
- Great with oral and written instruction
- Well equipped in Microsoft Office
- Clinical
- Sterile
- Sorting
- Organization
- Works well in a high-pressure environment
Certification
PTCB certified
Timeline
Pharmacy Technician
Yale New Haven Health System
05.2019 - Current
Receptionist
Family Dentistry of Hartford
05.2018 - 10.2018
Receptionist/ Teacher assistant
Wilson-Gray YMCA
03.2018 - 10.2018
Bachelor Of General Studies - Nursing
Gateway Community College
YNHH: Pharmacy Technician Training Program
Mars Hill University