TAMIA JEAN
Miami,FL
Summary
Customer service and sales professional successful at improving Customer retention rates and growing revenue. Maintain professional and calm demeanor under pressure. Thrive in high volume environments where knowledge, composure and interpersonal abilities are keys to success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cook
Rolling Hills Country Club
Monroe, NC
09.2023 - 01.2024
- Stored food in designated containers and storage areas to prevent spoilage.
- Maximized kitchen speed and efficiency by preparing salads, desserts and meats for rollings hills .
- Washed preparation utensils, tools and machinery by hand or industrial dishwasher.
- Prepared food for service based on daily specials and chef's needs.
- Set up banquet tables with decorative elements following established guidelines.
Camp Counselor
Gang Alternative
Miami, FL
06.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels
- Led groups of children safely through variety of camp activities
- Collaborated with other camp counselors to design fun and enriching learning activities for campers
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Assistant Manager
Family Dollar
Wingate, NC
09.2021 - 05.2022
- Supervised day-to-day operations to meet performance, quality and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Warehouse Worker
Amazon
Miami, FL
05.2020 - 08.2020
- Loaded, unloaded, and moved material to and from storage and production areas
- Checked packages and merchandise for damage and notified vendors
- Performed general housekeeping and cleaning tasks
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
MCI
06.2017 - 08.2017
- Consistently enforced disciplinary limits for a structured environment conducive to learning
- Organized and engaged in recreational activities such as games and puzzles
- Encouraged good behaviors using the positive reinforcement method
- Encouraged children to be understanding of and patient with others.
Education
Bachelor of Science Psychology -
Wingate University
12.2023
Bachelor of Science - Criminal Justice
Wingate University
Wingate, NC12-2023
High School Diploma -
Miami Northwestern Senior High School
01.2019
Skills
- Strong client relations
- Strategic sales knowledge
- Cash flow management
- Quick learner
- Obstacle Removal
Certification
- FEMA IS-100.C: INTRODUCTION TO INCIDENT COMMAND SYSTEM, ICS-100
- FEMA IS-700.B: AN INTRODUCTION TO THE NATIONAL INCIDENT MANAGEMENT SYSTEM
- FEMA IS-800.D: NATIONAL RESPONSE FRAMEWORK, AN INTRODUCTION
Timeline
Cook
Rolling Hills Country Club
09.2023 - 01.2024
Camp Counselor
Gang Alternative
06.2023 - 08.2023
Assistant Manager
Family Dollar
09.2021 - 05.2022
Warehouse Worker
Amazon
05.2020 - 08.2020
MCI
06.2017 - 08.2017
Bachelor of Science Psychology -
Wingate University
Bachelor of Science - Criminal Justice
Wingate University
High School Diploma -
Miami Northwestern Senior High School
- FEMA IS-100.C: INTRODUCTION TO INCIDENT COMMAND SYSTEM, ICS-100
- FEMA IS-700.B: AN INTRODUCTION TO THE NATIONAL INCIDENT MANAGEMENT SYSTEM
- FEMA IS-800.D: NATIONAL RESPONSE FRAMEWORK, AN INTRODUCTION
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