Developed strong interpersonal and conflict resolution skills in structured and regulated environment. Demonstrated ability to maintain order, ensure safety, and manage challenging situations professionally. Seeking to transition into new field where these transferable skills are valued and can contribute to positive work environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Corrections Officer
Iowa Medical Classification Center
07.2024 - 12.2024
Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
Led inmate work crews completing maintenance, construction, farming and operations activities.
Corrections Deputy
Barnwell County Detention Center
01.2020 - 06.2024
Maintained open lines of communication with supervisors regarding concerns or suggestions related to facility operations or inmate management practices.
Participated in regular training sessions on topics such as use-of-force procedures or emergency response protocols, staying current on best practices within the field of corrections work.
Assisted in mediating disputes between inmates, promoting a peaceful and cooperative living environment.
Enforced facility rules fairly and consistently, fostering order and respect among inmates.
Supported the overall mission of the correctional facility by upholding ethical standards and working diligently to maintain order, safety, and security within the institution.
Unit Supply Specialist (92Y)
Army National Guard NC
05.2020 - 05.2023
Provided training on proper inventory management techniques to junior personnel, enhancing their skills and contributing to overall team effectiveness.
Enhanced inventory accuracy by conducting thorough inspections and maintaining detailed records of equipment and supplies.
Collaborated with other departments to optimize resource allocation, ensuring all units were adequately supplied for missions and training exercises.
Prepared comprehensive reports detailing inventory discrepancies or issues identified during routine inspections for submission to upper-level leadership teams.
Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
Provided briefings and monthly communications to promote property acquisition, accountability and regulatory compliance.
Reported property accountability data using Standard Property Book System-R (SPBSR).
Achieved compliance with audit performance requirements.
Unit Supply Specialist (92Y)
Army
01.2017 - 05.2020
Spearheaded initiatives to identify excess inventory items, facilitating redistribution efforts that saved resources while meeting other units'' needs.
Conducted regular audits of supply storage areas, maintaining organization and minimizing loss or damage to valuable assets.
Assisted in the development of annual budget proposals for the unit''s supply needs based on historical data analysis and anticipated future requirements.
Reduced equipment downtime by implementing a proactive maintenance schedule, boosting overall unit performance.
Participated in cross-functional teams to address supply-related challenges, contributing valuable insights and solutions from a logistics perspective.
Developed effective relationships with suppliers, resulting in improved communication and more favorable contract terms.
Cashier
Kroger
01.2014 - 11.2016
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Customer Service Representative
Kroger
01.2014 - 11.2016
Responded to customer requests for products, services, and company information.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Associate Degree In Nursing - Nursing
Central Carolina Community College
Sumter, SC
High School Diploma -
Spring Valley High School
Columbia, SC
Skills
Verbal communication
Emergency response
De-escalation techniques
Integrity and honesty
Policy enforcement
Leadership qualities
Relationship building and management
Crisis management
File and record maintenance
Assertiveness
Discretion and confidentiality
Emergency management
Trained in defensive tactics
Dispatch
Records management
Physical fitness
Motivational skills
Continuing education
Criminal law
Juvenile court procedures
Accountability
Firearms proficiency
Incident prevention
Work detail oversight
Ethical standards of conduct
First aid and CPR certified
Mentorship
Belongings inspection
Work crew management
Certification
SAP Certified Application Associate – SAP ERP Procurement & Logistics Execution.
Timeline
Corrections Officer
Iowa Medical Classification Center
07.2024 - 12.2024
Unit Supply Specialist (92Y)
Army National Guard NC
05.2020 - 05.2023
Corrections Deputy
Barnwell County Detention Center
01.2020 - 06.2024
Unit Supply Specialist (92Y)
Army
01.2017 - 05.2020
Cashier
Kroger
01.2014 - 11.2016
Customer Service Representative
Kroger
01.2014 - 11.2016
Associate Degree In Nursing - Nursing
Central Carolina Community College
High School Diploma -
Spring Valley High School
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