Tamia Mack
Miami Gardens,FL
Summary
Dedicated Packer comfortable moving heavy items with zero difficulty. Versed in inventory cycle counting, filling orders and packing boxes. Punctual, hardworking and considered valuable team member. Strong Packer with basic mechanical maintenance and repair knowledge. Experienced in item inspection, package preparation and shipment management. Considered hardworking, driven and respectful team player.
Overview
3
3
years of professional experience
Work History
Packer
Amazon
Miami, FL
06.2023 - 01.2024
- Packed products in accordance with specified instructions.
- Labeled boxes, crates, and other containers accurately.
- Wrapped items securely using appropriate packing materials.
- Assembled customer orders from stock and packed items in boxes.
- Verified labels for appropriate order numbers and item specifications.
- Arranged items on pallets according to size and weight.
Server
Dennys Restaurant
Pomona, CA
11.2022 - 06.2023
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Customer Service Representative
Call Center Solutions
Los Angeles, CA
09.2022 - 12.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Server
Red Lobster
Victorville, CA
12.2020 - 09.2021
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Delivered food orders promptly and courteously.
Education
High School Diploma -
Silverado High School
Victorville, CA09-2020
Some College (No Degree) - Nursing
Riverside City College
Riverside, CASkills
- Product Organization
- Temperature Control
- Preventive Maintenance
- Safety Protocols
- Hand-Eye Coordination
- Quality Control
- Reading Comprehension
Timeline
Packer
Amazon
06.2023 - 01.2024
Server
Dennys Restaurant
11.2022 - 06.2023
Customer Service Representative
Call Center Solutions
09.2022 - 12.2022
Server
Red Lobster
12.2020 - 09.2021
High School Diploma -
Silverado High School
Some College (No Degree) - Nursing
Riverside City College
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