TAMIA M. WISE
Baltimore,Maryland
Summary
Experienced professional seeking employment opportunity to leverage extensive experience and skills. Committed to contributing expertise in a dynamic work environment that values growth and innovation. Passionate about utilizing proven track record to drive results and exceed expectations. Eager to join a team where can make a meaningful impact and continue to grow professionally.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Touch of Eden Skin & Co
Eboni
08.2024 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Promoted a welcoming atmosphere by greeting all visitors warmly upon arrival and addressing any questions or concerns promptly.
- Analyzed skin condition and made appropriate product recommendations.
- Demonstrated product application on clients using testers and samplings.
- Handled busy schedules and stayed on top of key deadlines.
- Assisted in staff training initiatives to share expertise with new hires as well as existing colleagues seeking professional development opportunities in the field of esthetics.
Baltimore Youth Arts
Damon Walker
04.2024 - 05.2024
- Promoted social-emotional growth among participants through team-building exercises, group discussions, and peer-led projects.
- Facilitated effective communication between parents, school staff, and program administration, ensuring a collaborative approach to youth development.
- Developed strong relationships with local organizations, fostering community partnerships for increased program support.
Concession Stand Worker
Baltimore Orioles Stadium
04.2021 - 09.2022
- Performs sales transactions in a timely fashion
- Enters all sales into the cash register to ensure purchases are accurately recorded
- Makes change, accepts declining balance cards and other acceptable forms of payment; issues receipts to customers
- Follows standard procedures for issuing cash refunds
- Interacts with customers and resolves customer complaints in a friendly, service-oriented manner
- Responsible for all assigned change funds and cash receipts ensuring that cash drawer is in compliance with overage/shortage standards
- Observes customer purchases in the cafe line and differentiates between standard portions
- Replenishes condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas
- Keeps pastry case stocked
- Ensures compliance with company service standards and inventory and cash control procedures
- Ensures compliance with all sanitation, ServSafe and safety requirements
- Performs other duties as assigned
Manager
McDonald's
12.2019 - 06.2021
- Assisted customers at the indoor counter and driver through stations
- Cash handlings
- Ensure orders are accurate and relayed orders to cooks
- Worked kitchen areas to prepare meals, stock ingredients, and package materials
- Conducted accurate sales transactions in-store and on drive-thru shifts in an efficient and timely manner
Babysitter
01.2020 - 05.2020
- Meets the physical, social, and emotional needs of children in their care
- Provides structure and communicates consistent behavioral expectations
- Encourages healthy habits and hygiene and helps with toilet training
- Transports children, including school pickup and drop-off, play dates, and activities
Education
Bachelor of Science - Criminology
Florida Memorial University
Miami Gardens, FL12.2024
High School Diploma -
Western Highschool
Baltimore, MD06.2022
Skills
- Cleaning
- Certified in Customer Service & Communication through mayors programs
- Time Management
- Packaging and Stocking
- Friendly, positive attitude
- Teamwork and collaboration
- Attention to detail
- Problem-solving
- Multitasking
- Critical thinking
- Computer skills
Certification
Certified Care Giver
Languages
French
Limited Working
Spanish
Professional Working
Timeline
Touch of Eden Skin & Co
Eboni
08.2024 - Current
Baltimore Youth Arts
Damon Walker
04.2024 - 05.2024
Concession Stand Worker
Baltimore Orioles Stadium
04.2021 - 09.2022
Babysitter
01.2020 - 05.2020
Manager
McDonald's
12.2019 - 06.2021
Bachelor of Science - Criminology
Florida Memorial University
High School Diploma -
Western Highschool
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