Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamia Price

Thomaston,GA

Summary

Proven track record in enhancing customer experiences and streamlining operations, as demonstrated at TTEC. Skilled in patient care excellence and customer service, I've consistently met service level goals, significantly reducing customer complaints. My expertise in sterilization techniques and ability to maintain high standards under stress have contributed to my achievements in various roles.

Overview

5
5
years of professional experience

Work History

Dental Assistant Intern

FAMILY AND CHILDREN DENTISTRY
03.2024 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Prepared dental rooms and materials.
  • Contributed to a positive work environment by collaborating effectively with the dental team members.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.

Food Preparation Worker

HELLO FRESH
11.2023 - 05.2024
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Packaged and stored food products following proper handling and preservation methods.

Call Representative

TTEC
06.2022 - 07.2023
  • Answered inbound customer service calls to assist with questions, concerns or problems.
  • Maintained up-to-date knowledge of products, services, and policies to provide accurate information to customers during calls.
  • Delivered exceptional customer experiences while adhering to strict compliance guidelines set forth by the organization.
  • Reduced customer complaints by providing accurate information and empathetic support during difficult situations.

MAIL SORTER

USPS
11.2021 - 02.2022
  • Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Maintained a clean and organized work environment for optimal sorting efficiency.

DELIVERY DRIVER

AMAZON
09.2020 - 01.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Call Representative

VDART
01.2020 - 07.2020
  • Evaluated customer relationships to streamline operational efficiencies resulting in highest quality of service.
  • Boosted sales revenue through upselling relevant products and services based on customers'' needs during interactions.
  • Achieved service level goals by consistently meeting or exceeding key performance indicators for call quality, handle time, and availability.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Food Preparation Worker

Gate Gourmet
01.2019 - 02.2020
  • Managed inventory levels effectively, minimizing food waste while maintaining adequate supplies of fresh ingredients.
  • Followed food safety practices and sanitation guidelines.
  • Stocked and rotated food items according to expiration dates.
  • Cleaned and maintained work areas, equipment and utensils.
  • Maintained composure and work quality while under stress.
  • Assisted in setting up and breaking down kitchen stations.
  • Monitored food temperature, discarding items not stored correctly.

Education

High School Diploma -

Frank McClarin High School
College Park, GA
05.2018

Skills

  • Customer service skills
  • Appointment Scheduling
  • Dental staff assistance
  • Treatment room setup
  • Chairside Assisting
  • Patient Communication
  • Sterilization techniques
  • Patient care excellence
  • Dental Materials Knowledge

Timeline

Dental Assistant Intern

FAMILY AND CHILDREN DENTISTRY
03.2024 - Current

Food Preparation Worker

HELLO FRESH
11.2023 - 05.2024

Call Representative

TTEC
06.2022 - 07.2023

MAIL SORTER

USPS
11.2021 - 02.2022

DELIVERY DRIVER

AMAZON
09.2020 - 01.2021

Call Representative

VDART
01.2020 - 07.2020

Food Preparation Worker

Gate Gourmet
01.2019 - 02.2020

High School Diploma -

Frank McClarin High School

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