Tamia Sistrunk
Charlotte,NC
Summary
Dedicated young professional who is results driven and a team player. 5+ years of managing multiple levels of management. Proven conduent of information who has strong attention to detail. Proficient in Microsoft Office.
Overview
9
9
years of professional experience
Work History
Inventory Control Clerk
General Motors, GM
Charlotte, NC
08.2023 - Current
- Assisted with monthly physical inventory counts and reconciled discrepancies.
- Monitored warehouse operations to ensure compliance with safety regulations.
- Investigated root causes of discrepancies between physical inventories and system records.
- Prepared documents related to purchasing, receiving, storing and issuing of materials.
- Managed supply chain activities including shipping and receiving goods from vendors or customers.
- Developed procedures for efficient material handling processes.
- Monitored stock levels and reordered products when necessary.
- Conducted weekly cycle counts to monitor product availability.
- Performed scheduled inventory counts and supply audits.
- Entered information into system to update status reports.
- Participated in physical inventory counts to keep information accurate and current.
- Conducted regular inventory audits to maintain accuracy.
- Developed and implemented inventory control procedures and policies.
- Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Sales Associate
Alcoholic Beverage Control
Charlotte, NC
10.2022 - 11.2023
- Built and maintained new and established client relationships with exceptional communication, personalized interactions and friendly attentive service.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Processed payments and maintained accurate drawers to meet financial targets.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
Administrative Assistant
General Motors Co
Charlotte, NC
01.2023 - 08.2023
- Assist the Plant Manager in daily tasks with reports and admin duties
- Maintain calendars for visitors, meetings and vacations for plant
- Send reminders for meetings and events to staff
- ·Worked with leadership team to update BPD Calendar Monthly with corresponding signatures
- Generate monthly salaried Headcount report to maintain facility budgeted numbers
- HR/Payroll assistant to the Personnel Director
- Generate daily productivity report with daily and week to date overtime percentages for leadership visibility
- New Employee Onboarding/Offboarding
- Update Shift and Department Changes
- Updating records using Cognos/People Soft/ Kronos as needed
- People Finder Org Manager: Update Org Chart as needed/required
- Generated Emergency Contact Lists
- Employee Cash Sales
- Employee Will Call Orders
- Issue Employee Cash Sales refunds through eSAP
- Keep confidential Records/information
- Support Medical team
- Support General Supervisors (3) for 1st and 2nd shifts
- Redirect incoming checks to the appropriate persons to be sure monies are deposited into local account
- Ensure service invoices are OK to Pay
- Meet with vendors before meetings with perspective managers (Buffer for solicitations)
- Monitor and replenish supply room inventory. Gloves, Cardboard, Dealer Totes, Safety items (PPE), etc. for CCA
- Liaison for Prescription Safety Glasses provider
- Daily Transaction Reports
- Mismatch Reports
- Annual Data Integrity Reports
- PMT: Performance Management Tool Reports
- Badging process for new employees/deactivate/reactivations through security
- Personnel Letters/documents
- Tax forms
- Update In-Plant phone lists
- Conference Calls
- Front Lobby marquis
- Activities Coordinator for Director Reviews/Audits (Meet & Greets, and Working Lunches)
- Credit card payment to vendors
- Monitor/Manage Scheduling for conference rooms
Floor Manager
VBGB Beer Hall & Garden
Charlotte, NC
05.2022 - 10.2022
- Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
- Trained, motivated and oversaw a team of 30 people delivering outstanding service to every customer.
- Performed quality assurance procedures to deliver products and services that met standard grade.
- Established ambitious goals for employees and departments in order to promote quality and productivity improvements.
Assistant Manager
Massage Envy
Charlotte, NC
05.2016 - 05.2022
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Recruited and hired qualified candidates to fill open positions.
- Oversaw daily operations, maintenance and administration of various properties.
- Assisted in store opening by setting up office space, computers and cash registers.
Patient Service Specialist
OrthoCarolina
Charlotte, NC
10.2020 - 11.2021
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Obtained insurance verification and authorization to submit financial clearance of patient accounts.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
Patient Access Specialist
Novant Health, Inc
Charlotte, NC
02.2019 - 10.2020
- Verified demographics and insurance information to register patients in EPIC computer system.
- Applied HIPAA privacy and security regulations while handling patient information.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Assembled registration paperwork and placed identification bands on patient.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Reviewed eligibility responses to assess patient benefit level and prepare estimates.
Shift Supervisor
Chopt Salad
Charlotte, NC
06.2017 - 02.2019
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Traveled South East region opening new locations with corporate team.
Sales Associate
White House Black Market
Charlotte, NC
07.2015 - 01.2018
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Adhered to company initiatives and achieved established goals.
- Establish clientele through excellent customer service.
Education
High School Diploma -
Myers Park High School
Charlotte, NC06.2014
Skills
- Account development
- Revenue generation
- Marketing
- Strong attention to detail
- Personable
- Excellent customer service
- Proactive mindset
- Ability to quickly absorb information and build on newly acquired skills
- Ability to work independently while managing time and and projects effectively
- Organizational skills
- Management
- Demonstrate experience in managing multiple task in a fast paced environment with minimum supervision
Timeline
Inventory Control Clerk
General Motors, GM
08.2023 - Current
Administrative Assistant
General Motors Co
01.2023 - 08.2023
Sales Associate
Alcoholic Beverage Control
10.2022 - 11.2023
Floor Manager
VBGB Beer Hall & Garden
05.2022 - 10.2022
Patient Service Specialist
OrthoCarolina
10.2020 - 11.2021
Patient Access Specialist
Novant Health, Inc
02.2019 - 10.2020
Shift Supervisor
Chopt Salad
06.2017 - 02.2019
Assistant Manager
Massage Envy
05.2016 - 05.2022
Sales Associate
White House Black Market
07.2015 - 01.2018
High School Diploma -
Myers Park High School
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