Tamia Walker
Palm Springs,CA
Summary
Accomplished Administrative Assistant with a proven track record at Marrakesh Country Club, enhancing office efficiency and mastering Microsoft Excel and customer relations. Streamlined data management and fostered professional relationships, significantly improving organizational communication and client satisfaction. Expert in balancing time management and technical skills to deliver superior support and results. Motivated professional with extensive experience in customer service, sales and administrative tasks. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Assistant
Marrakesh Country Club
10.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained inventory of office supplies and placed orders.
Front Desk Receptionist
Proper Solutions
04.2021 - 12.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Material Coordinator
Lion Vallen Industries USMC Contract
07.2014 - 06.2020
- Managed receiving operations and proper storage of incoming materials.
- Facilitated clear communication between departments regarding material needs and availability.
- Managed hazardous materials according to safety regulations, ensuring a safe work environment for all employees.
- Optimized material flow by implementing efficient inventory management systems.
- Trained new team members on proper procedures for handling, storing, and organizing materials within the facility.
- Created detailed reports on material usage, assisting management in making informed decisions about resource allocation.
- Implemented best practices in warehouse organization for easy access and retrieval of materials.
- Handle personnel and associate relations issues.
- Payroll budget management, workforce management and scheduling.
- Facilitate effective communication and partnerships among the store team, district and regional management teams, and other partners within the company.
- Facilitate onboarding and training for new associates, provide ongoing coaching in the moment, and implement structured learning and development activities for all team members.
- Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory.
Education
High School Diploma -
Palm Springs High School
Palm Springs, CA 09.1995 - 06.1999
Skills
- Management Skills
- Great Leadership
- Recruitment / Onboarding
- Office Administration
- Administrative Support
- Operations / Inventory
- Personnel Relations
- Manages Multi Million Dollar Projects
- Customer and Client Relations
Timeline
Administrative Assistant
Marrakesh Country Club
10.2023 - Current
Front Desk Receptionist
Proper Solutions
04.2021 - 12.2022
Material Coordinator
Lion Vallen Industries USMC Contract
07.2014 - 06.2020
High School Diploma -
Palm Springs High School
09.1995 - 06.1999