Tamia West
Memphis,Tennessee
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
Memphis, TN
08.2022 - 12.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Filing Clerk
Germantown High School
Memphis, TN
08.2022 - 05.2023
- Maintained filing systems and categorized documents according to established procedures.
- Prepared and organized files for storage, archiving, and retrieval.
- Processed incoming mail, sorted documents, and distributed appropriately.
- Verified accuracy of filing information such as names and numbers.
- Scanned hard copy documents into electronic format for easy access.
- Retrieved archived records from offsite storage locations as needed.
- Organized physical file cabinets by rearranging contents accordingly.
- Retrieved requested files and delivered to appropriate personnel.
- Classified information into chronological, alphabetical or numerical order.
Sales Associate
American Eagle Outfitters, Inc
Memphis, Tennessee
09.2022 - 03.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Germantown High School
Germantown, TN05-2023
BBA -
MTSU
Murfreesboro, TNSkills
- Payment Processing
- Contract Preparation
- Client Account Management
- Upselling
- Sales Development
- Inventory Control
- Conflict Resolution
- Exceptional customer service
- Superb time management
- Customer Service
- Cash Register Operation
- Outgoing Personality
- Cash Handling Accuracy
- Relationship Building
- Multi-tasking strength
- Teamwork and Collaboration
- Microsoft Office
- File Management
- Meticulous attention to detail
Timeline
Sales Associate
American Eagle Outfitters, Inc
09.2022 - 03.2023
Sales Associate
Victoria's Secret & PINK
08.2022 - 12.2023
Filing Clerk
Germantown High School
08.2022 - 05.2023
High School Diploma -
Germantown High School
BBA -
MTSU
Similar Profiles
Kayla ScanlonKayla Scanlon
Selling Associate at Victoria's Secret & Victoria's Secret PinkSelling Associate at Victoria's Secret & Victoria's Secret Pink
Michelle BecerraMichelle Becerra
Manager at Victoria's Secret & Victoria's Secret PinkManager at Victoria's Secret & Victoria's Secret Pink
Andrea GardnerAndrea Gardner
customer experience lead at Victoria's Secret & PINK by Victoria's Secretcustomer experience lead at Victoria's Secret & PINK by Victoria's Secret
Tess WaltersTess Walters
Sales Associate at Victoria's Secret & PINKSales Associate at Victoria's Secret & PINK
Sebastian TorkaSebastian Torka
Project Manager at State Building Authority AschaffenburgProject Manager at State Building Authority Aschaffenburg