Tamia M. Lee
Summary
To obtain a marketing position where I can leverage my communication skills, creative thinking, and internship experience to contribute to impactful campaigns and brand growth.
Overview
9
9
years of professional experience
Work History
Member Service Representative III
SchoolsFirst Federal Credit Union
Ladera Heights
01.2021 - Current
- Assist and advise Credit Union Members with financial needs (loans, account servicing, investments).
- Organize and lead engagement campaigns for Credit Union team members and Members.
- Collaborate with teammembers to promote Member services and enhance Member experience.
Marketing Intern
SchoolsFirst Federal Credit Union
Tustin
05.2024 - 09.2025
- Created a Spanish-language job aid to support bilingual member communication and improve accessibility.
- Conducted market research to understand target audiences and trends.
- Developed a strategic creative brief and built a marketing campaign to promote services and enhance engagement.
- Collaborated with team members to align messaging and ensure consistent branding across channels.
Customer Experience Coordinator & Cashier
Marshalls
Compton
01.2017 - 01.2021
- Led front-end operations, ensuring excellent customer experience and efficient store workflow as a team leader.
- Processed payments via cash, check, credit card, vouchers, and automatic debits with accuracy and professionalism.
- Counted and balanced the vault daily to maintain financial accuracy and accountability.
Education
BA - Communications - Specialty Mass Communications
California State University Los Angeles
Los Angeles, CA12-2022
AA - Architectural Studies
Cerritos College
Norwalk, CA05-2020
Skills
- Market research & analysis
- Customer relations
- Leadership & initiative
- Team collaboration
- Canva, Microsoft Office, Google Workspace, Symitar
- Conflict resolution
- Adaptability
- Growth mindset
- Marketing campaign development
Timeline
Marketing Intern
SchoolsFirst Federal Credit Union
05.2024 - 09.2025
Member Service Representative III
SchoolsFirst Federal Credit Union
01.2021 - Current
Customer Experience Coordinator & Cashier
Marshalls
01.2017 - 01.2021
BA - Communications - Specialty Mass Communications
California State University Los Angeles
AA - Architectural Studies
Cerritos College