Tamica Dizon

Production Assistant,

Executive Assistant/Business Operations

• Coordinate technical & other aspects of production with touring and house production team.
• Oversee backstage staff/runners & operations. Ensure shows run smoothly & on time. Ensure a safe working environment for all crew and touring personnel.
• Anticipate needs of touring and house Production teams.
• Supervise all aspects of production from load-in to load out.
• Make quick drives to buy or deliver items for touring and house production as needed.
• Help shop, set up, and maintain artist Hospitality.
• Communicated with other crew members via walkie talkies to coordinated production activities.

Show List upon request

As an HSI Authorized Instructor Trainer; provide CPR, AED, First Aid, Bloodborne Pathogens and Oxygen first Aid for Emergencies & Instructor Development training throughout Central Florida using the Health and Safety Institute (HSI) programs.

An an Authorized OSHA Outreach Instructor; provide OSHA 10 hour & 30-hour Outreach Training courses for the Construction Industry.

Use proven hands on techniques to enhance participants experience and knowledge.

• Through dynamic adult learning & teaching methods and dedication to empowering individuals with life-saving skills and knowledge.
• Conduct engaging and informative courses, running between 4-8 hours, resulting in issuance of 100-200 certifications annually.
• Act as Traveling Trainer, traveling to client locations to provide on-site hands-on emergency care training, ensuring all necessary equipment and supplies are provided for seamless learning experience.
• As Instructor Trainer, lead candidates through HSI Instructor Development Course, 2-day blended learning workshop that equips them with skills and expertise to become certified Instructors for HSI's emergency care programs.

Business Coach & Executive Assistant. Environmental Health & Safety (EHS)

Instructional Designer, Risk Management & Emergency Care Instructor.

Health & Wellness Specialist.

As a versatile Consultant, seamlessly blend expertise in program development, logistics management, and accident investigation to ensure the safety and well-being of individuals and events. With a passion for public speaking and staff development, I empower clients to navigate risk with confidence.

• Conduct CPR, AED, and First Aid training sessions, equipping individuals with life-saving skills.
• Instructor Trainer CPR, AED, First Aid, Bloodborne Pathogens
• Organize public and private retreats/workshops, delivering transformative experiences to participants.
• Video production, photography, creative services and change management.
• OSHA 10 hour & 30-hour Construction & General Industry Outreach Instructor
• Social Media and Event Management, Travel Arrangements & Production Assistant
• Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport
• Provide IT support and basic computing training for various small businesses; including training in Office 365, Excel, Adobe, Publisher and website design.
• Develop workforce training programs to improve organizational efficiency and team building.
• Deliver private instruction to adult learners in variety of industries on leadership development, professional writing, business communication and delivery of proposals and presentations.
• Develop safety trainings, procedures, and incorporates documentation into manuals for distribution to all staff members.
• Recommend changes to company culture in order to improve safety and meet changing demands.
• Hire and oversee subcontractors covering home and small business project needs.
• Maintain schedules, manage deadlines and interface with clients and subcontractors to support production activities.
• Coordinate travel accommodations for clients and out-of-town visitors, including vouchers, agenda and transportation.
• Conduct yoga, wellness and somatic health sessions, catering to diverse clientele and skill levels.

Business Manager, Production & Executive Assistant, Back Office Operations and Tax/Accounting Services

for Live Events, Concerts, Festivals, Broadcast and Touring Industry Professionals.

Client positions include: Audio Engineers, Front of House, Tour Manager, Theme Park Special Events, Theme Park Show Designer, RF Coordinator, Wireless Coordinator, Show Comms, Artist Relations and more.

• Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
• Communicated with customers and vendors positively with particular attention to problem resolution.
• Anticipated financial impact from operational issues and worked with leadership to develop solutions.
• Organized and updated schedules for executives.
• Assisted with team travel and logistics coordination by planning transportation, lodging, and meals.
• Supported current production needs by moving items between equipment, conveyors, and staging areas.
• Communicated with other crew members via walkie talkies to coordinated production activities.
• Organized and completed business accounting records.
• Maintained complete records of client tax returns and supporting documentation in secured areas.
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Event Staff, Event Security, Breaker, VIP Host

Command Center Representative

Osceola Heritage Park/Silver Spurs Arena

Event Staff/Security

• Provide quality customer service to customers, patrons and employees.
• Maintain professional image at all times.
• Maintain working knowledge of all emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and assist as needed.
• Post orders may include Bag Check/Mags, Ticket Taking, Ushering, Guest Services, Elevator Operator, Special Services or VIP areas.
• Be diligent and vigilant in safety awareness.

Command Center Representative

• Coordinating response to medical, security, and emergency situations with venue maintenance, event staff, Law Enforcement, Fire, EMS, venue and event services.
• Monitor event spaces, radio operators, and respond to emergencies, ensuring overall safety and security of VIP Areas, Ingress/Egress operations, and critical tasks such as Walk-through Metal Detectors (WTMD), bag and equipment checks, and ticket scan operations.
• Successfully coordinated with multiple teams to ensure seamless execution of high-profile events, enhancing overall safety measures and minimizing potential risks.
• Provided essential support during emergency situations, demonstrating quick decision-making skills and maintaining calm demeanor to ensure safety and well-being of event participants.

Ground Control, Festival Team, Special Operations Team, Safety & Health Responder

Ground Control - Insomniac’s Guardian Angels - are committed to keeping people safe, being a friend to those in need, and reminding our community that it's okay to ask for help.

Festival Team

• Bring awareness of Ground Control's presence and purpose
• Patrolled event zones using two-way radios to swiftly respond to emergency medical calls and provide aid to distressed or dehydrated individuals.
• Monitor free water refill stations
• Encouraged attendees to seek medical attention when needed and escorted them to first aid centers for prompt care.
• Provided detailed event-specific information to attendees and staff, enhancing their overall festival experience.
• Understand evacuation procedures and locate safe refuge locations as necessary.
• Provide support at entrance areas using megaphones to assist Headliners with directional support

Special Operations Teams

• Demonstrated exceptional problem-solving skills to recognize pressure points across festival grounds and swiftly develop effective solutions.
• Provided extensive support during festival ingress/egress, offering directional assistance, wayfinding, and support to distressed individuals.
• Responded to complex issues for stages, photo ops, and special projects involving various costumes and special events during show.
• Assisted Lost & Found with various responsibilities, including item transfers, runner support, and egress operations.
• Promoted attendee safety by encouraging individuals to seek medical attention when required and escorted them to first aid centers.

Technical Support Operator, IT Support, Equipment Manager, Voter Information Specialist (VIS), Supervisor

As a dedicated team member of the Osceola County Supervisor of Elections, I played an instrumental role in supporting the electoral process during both the Primary and General Elections. My attention to detail, technical expertise, and commitment to providing outstanding voter assistance contributed to the successful conduct of fair and transparent elections in Osceola County.

Technical Support Operator

• Provide on-site technical support on election days for all election equipment at designed polling location.
• Load-in/Load-out all electronic election equipment including POS, printers, modem, DS200 ballot counter, cell phones and tablets.
• Last point of contact for each voter ensuring ballots are inserted into DS200 and counted correctly.
• Ensure safety and security of voting location at exit door.
• Transport equipment and ballots as two-person bi-partisan team.

Voter Information Specialist (VIS)

• Provided 2nd tier voter assistance, ensuring voters received accurate and helpful information at polling location.
• Responsible for opening and closing of polling locations, ensuring smooth operations and adherence to election guidelines.
• Transported equipment and ballots securely, as two-person bi-partisan team ensuring the integrity of the voting process throughout the election period.
• Processed appropriate forms to update eligible voters' records, ensuring accurate and up-to-date voter information.
• Effectively communicated with Elections Office to resolve voter eligibility questions and address any concerns.

Retail Supervisor, Store Clerk, Cashier, Purchasing & Inventory Management, Herbal Formulations,

Health & Wellness Educator

Provide encyclopedic and functional knowledge of herbs, oils, tinctures, formulations and other natural remedies integrated with practical skills, usage and application to educate and guide clients to self-care.

• Management responsibilities for all store operations from Open to Close daily; including cash handling, product placement, stocking and delivery processing.
• Packaging bulk herbs, spices and oils for sale utilizing “best practice” safety protocols and cleanliness.
• Process, package and ship online and phone sales while completing variety of roles throughout day.
• Ensure physical safety, security and loss prevention of employees, customers and physical property in location with unsafe external environment.
• Utilize de-escalation methods to resolve conflicts with customers as well as maintaining established boundaries with trespassers and loiterers.
• Worked as part of 2-3 person Store Team, completing all business operations from store opening to closing on continuous basis.
• Managed and fulfilled online and phone orders, ensuring timely packing and shipping of products on daily basis.
• Received deliveries and efficiently processed and distributed products onto sales floor to maintain well-stocked inventory.
• Demonstrated strong project coordination and inventory management skills to maintain store's diverse product offerings.
• Contributed to maintaining safe and welcoming environment for customers while adhering to Occupational Health and Safety (OHS) and Environmental Health and Safety (EHS) guidelines.
• Provided expertise in micro dosing, extractions, tinctures, and edibles to assist customers in finding suitable products.

Instructional Designer, User Interface Testing, User Design, Compliance and Testing

Utilizing 10+ years of Instructional Design Knowledge and experience for the Central Florida Expressway Authority (CFX) provided user acceptance consulting for the Infinity Digital Lane System and the Toll Management Console (TMC) created by Transcore for the Central Florida Expressway Authority (CFX) toll system replacement project.

• Evaluated software and user interfaces for functionality, form and usability.
• Conducted comprehensive testing, going beyond standard scripts to identify and address interconnected problems that may not have been covered by established specifications.
• Directed onsite training sessions for business users, empowering them to maximize productivity and efficiency while using new systems.
• Collaborated closely with development teams, project managers, and stakeholders to provide valuable insights and contribute to seamless integration of new software solutions.
• Assisted in creation of intuitive and user-friendly interfaces by providing user-centered design recommendations and conducting usability testing sessions.

Project Manager E-PASS Reload Lanes

Quality Control Manager, QA/QC

Customer Service Manager

Instructional Designer, Training Specialist, Emergency Care Instructor,

EHS/Occupational Safety & Health, Office Manager, Executive Assistant, Executive Secretary, Administrative Specialist, Administrative Assistant

Toll Management Contractor for the Central Florida Expressway Authority (CFX).

• Implemented and supported in-lane E-PASS sales and account replenishment operations.
• Client, Vendor and Company intermediary Point of contact regarding toll attendant hiring, training and customer service as well as safety and supervisory training programs for 350± employees.
• Instructional design & Business writing services including training materials, handbooks, standard operating procedures (SOPs), new business proposals and change management plans.
• HR Services, conflict resolution, employee rewards and wellness programs.
• Managed travel and event logistics and operations, including support staff, vendor services and volunteers.
• Point of contact for CFX IT, management, subcontractors, plaza personnel and vendors regarding E-PASS Reload Lanes and the Toll Replenishment and In-Lane Sales (TRAILS) software; from inception through production and implementation.
• Assisted in design and evaluation of software and user interfaces for functionality, form and usability.
• Tested software and user interface beyond testing scripts to highlight interconnected problems not covered by established specifications.
• Ensured loss prevention, operational excellence, addressed customer concerns, provided coaching and personalized training to staff.
• Designed and maintained inventory management program; including E-PASS transponder management and procurement services.