Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Breny Cespedes

Bronx,NY

Summary

Highly motivated and detail-oriented professional with extensive experience in maintenance, repair and customer service roles. Demonstrated expertise in handling any maintenance task, including plumbing, electrical and carpentry work. Proven ability to manage and maintain cleanliness in high traffic environments, ensuring safety and satisfaction for all clients, strong verbal and written communication skills, outstanding organizational abilities and commitment to providing adequate services.

Overview

3
3
years of professional experience

Work History

MAINTENANCE TECHNICIAN

Community Access
12.2023 - Current
  • Replaced light bulbs, fixed plumbing issues, repaired electrical issues and address boiler concerns
  • Fixed equipment such as furniture, doors and windows
  • Performed basic drywall repairs
  • Assembled and installed fixtures such as shelves, curtains and cabinets.
  • Swept and dusted facilities to maintain cleanliness including garbage removal.
  • Tested appliances to ensure proper functionality.


PORTER CARPENTER, PLUMBING

BronxWorks shelter
01.2023 - 11.2023
  • Maintained floor cleaning and waxing equipment.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Completed routine floor stripping, sealing, finishing.
  • Replaced light bulbs, fixed plumbing issues, repaired electrical issues, and addressed boiler issues.
  • Fixed equipment such as furniture, doors, and windows, and performed basic drywall repairs.
  • Assembled and installed fixtures such as shelves, curtains, and cabinets.
  • Swept and dusted facilities to maintain cleanliness.
  • Tested appliances to ensure proper functionality

CONCIERGE

07.2021 - 12.2022
  • Escorting guests into property and introduced to front desk or concierge personnel to maintain continuity of service
  • Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance
  • Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup
  • Secured doorways to maintain customer and employee safety and uphold company policies and procedures
  • Answered lobby phone calls using standard professional greeting and assisted callers with directions or instructions for building
  • Monitored and controlled building access and remained vigilant of nonresidents' purpose for being on property
  • Relieved guests of luggage and connected with porters for delivery to rooms
  • Opened doors and transported luggage for customers with care and efficiency

HOST

Margaritaville
07.2021 - 12.2022
  • Answered lobby phone calls using standard professional greeting and assisted callers with directions or instructions for building
  • Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart
  • Maintained knowledge of destination and answered customer questions within scope of understanding
  • Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts
  • Organized guest keys in systematic order for timely acquisition and delivery of vehicle

Education

BUSINESS MANAGEMENT -

BOROUGH OF MANHATTAN COMMUNITY COLLEGE OF THE CITY UNIVERSITY OF NEW YORK
NEW YORK, NY
03.2022

Skills

  • Public Speaking
  • Strong Verbal/Written Communication Skills
  • Microsoft Office
  • Organizational Skills
  • Detail Oriented
  • Outstanding Leadership/Planning Skills
  • Team Leader/Player
  • Flexible
  • Time Management
  • Building maintenance

Languages

Spanish
Native or Bilingual

Timeline

MAINTENANCE TECHNICIAN

Community Access
12.2023 - Current

PORTER CARPENTER, PLUMBING

BronxWorks shelter
01.2023 - 11.2023

CONCIERGE

07.2021 - 12.2022

HOST

Margaritaville
07.2021 - 12.2022

BUSINESS MANAGEMENT -

BOROUGH OF MANHATTAN COMMUNITY COLLEGE OF THE CITY UNIVERSITY OF NEW YORK

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Breny Cespedes