Professional Summary
Overview
Work History
Education
Skills
Timeline

Tamica Moss

Encircle
ROANOKE,VA
Tamica Moss
17
years of professional experience

Dedicated Direct Support Professional with expertise in compassionate caregiving, medication administration, and behavioral management. Committed to enhancing client independence and quality of life through personalized care plans.

Work History

Direct Support Professional

7 Years 2 Months
Encircle | 06.2019 - Current
  • Collaborated with multidisciplinary teams to develop and implement personalized care plans for clients.
  • Monitored client progress, documenting observations and reporting changes to ensure optimal care delivery.
  • Facilitated skill-building sessions, empowering clients to achieve personal goals and improve social interactions.
  • Provided individualized support to clients in daily living activities, enhancing their independence and quality of life.

Softlines Associate

7 Years 1 Month
Walmart | 05.2018 - 06.2025
  • Trained new associates on store policies, procedures, and customer service best practices.
  • Organized merchandise displays in alignment with corporate visual standards to drive sales.
  • Resolved customer complaints professionally, addressing concerns efficiently to maintain a high level of customer satisfaction.
  • Managed returns and exchanges professionally, adhering to store policies while maintaining a focus on customer satisfaction.

Direct Support Professional

10 Years 2 Months
Wall Residences | 02.2009 - 04.2019
  • Maintained a clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

Education

High School Diploma

Patrick Henry High | Roanoke, VA | 06-1990

Skills

Behavioral management
Behavioral redirection
Client advocacy
Compassionate caregiving
Emergency response
Time management

Timeline

Direct Support Professional

Encircle
06.2019 - CurrentRead More

Softlines Associate

Walmart
05.2018 - 06.2025Read More

Direct Support Professional

Wall Residences
02.2009 - 04.2019Read More

Patrick Henry High

High School Diploma
Read More
Tamica Moss