Summary
Overview
Work History
Education
Skills
Timeline
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Tamica Palmer

Virginia Beach,VA

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Able to lead with analytical approach to business planning and day-to-day problem-solving. Experience in team leadership, planning and organizational skills built during career, equip employees to independently handle daily functions and meet customer needs.

Overview

7
7
years of professional experience

Work History

Sales Lead

Eterno
12.2023 - Current
  • Boosted sales performance by implementing strategic sales plans and effective team management.
  • Collaborated with cross-functional teams to develop comprehensive sales plans that aligned with overall company objectives.
  • Developed high-performing sales teams through regular coaching sessions, skill development workshops, and performance evaluations.
  • Expanded client base by fostering strong relationships and delivering exceptional customer service.

Manager

PartyCity
10.2022 - 11.2023
  • Accomplished multiple tasks within established timeframes.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed inventory control, cash control, and store opening and closing procedures.

Manager

Taco Bell
05.2022 - 10.2022
  • Worked in Food and Service areas of restaurant including making food and taking customer orders
  • Delegate tasks to team members such as where they will be for the day and daily tasks
  • Complete and organize all manager paperwork
  • Properly date, label and check on products in restaurant
  • Count and handle money for safe and registers
  • Take care of customers complaints and dissatisfactions in a professional and friendly manner.

Team Assembler

Red Lobster
07.2019 - 11.2020
  • Completed a certificate of Mastery in Culinary Arts (2019) 4 years of experience in F&B
  • Worked in sauce and grill stations in a 60-seating restaurant, with experience
  • Excellent communication and people skills under pressure
  • Able to provide positive motivation to team members, and myself
  • Ability to work well with others and to convey daily work goals
  • Strong familiarity with labor policies and procedures
  • Experience and competent in inventory workflow as well as following money from customer to deposit
  • The ability to help team members learn and comprehend specific duties in work areas.

Cook

Leo Palace
09.2017 - 05.2019
  • Maintained an organized workstations by routinely sweeping, mopping, replenishing supplies, and disposing of garbage
  • Followed procedures for safe food preparation and handling
  • Assisted head Chef with inventories of food, equipment, and new ideas for seasonal menus.

Education

High School Diploma -

Geroge Washington High School
Guam
05.2019

Certificate Of Mastery Culinary Arts - Culinary Arts

Guam Community College
Mangilao, GU
05.2019

Skills

  • Motivating Performers
  • Hospitality Management
  • Originality and Creativity
  • Leadership

Timeline

Sales Lead

Eterno
12.2023 - Current

Manager

PartyCity
10.2022 - 11.2023

Manager

Taco Bell
05.2022 - 10.2022

Team Assembler

Red Lobster
07.2019 - 11.2020

Cook

Leo Palace
09.2017 - 05.2019

High School Diploma -

Geroge Washington High School

Certificate Of Mastery Culinary Arts - Culinary Arts

Guam Community College

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Tamica Palmer