Open To Work
Tamica Williams
Kansas City,MO
Work Preference
Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Patient Scheduler IISchedulerOperator (Work From Home)Patient Access SpecialistWork Type
Full TimePart TimeLocation Preference
HybridRemoteOn-SiteLocation: Kansas City, MO, US
Open to relocation: Yes
Salary Range
$45000/yr - $4500065000/yrImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid time offPaid sick leave401k matchSummary
Detail-oriented Medical Office CSR with strong organizational skills. Responsible for scheduling appointments, verifying patient information, and ensuring excellent customer service. Committed to maintaining patient confidentiality and supporting quality care.
Overview
6
6
years of professional experience
Work History
Patient Scheduler II
University Health
Kansas City, US
10.2023 - Current
- Accountable for interviewing patients to obtain and verify accurate demographic and financial information in the financial and clinical record system via phone or face to face contact.
- Collaborated with insurance providers to verify patient coverage and benefits.
- Communicate health benefit information including the organizations discount policy and financial obligations to patients served.
- Collect and post payments.
- Responsible for balancing money bag as end of day duties.
- Work closely with other departments to ensure the best quality of care for patients.
- Scheduled patient appointments using electronic health record systems.
- Managed patient inquiries and provided clear information on services offered.
Scheduler
GI ALLIANCE (GCSA)
San Antonio, US
04.2023 - 07.2023
- Took triage call messages for medical staff.
- Viewed patient visit notes, identifying problems & diagnosis listed and physician orders.
- Entered patient demographics and insurance information.
- Filed records in appropriate sections of patient charts in EMR.
- Maintained physicians schedules to schedule office visits (via phone or face -to-face) and procedures such as Colonoscopy, EGD, EUS, etc using gMed.
- Prepared patient charts in advance and scan documents into charts in EMR.
- Performed other duties as assigned.
- Escribed prescription to in-house, local, and military/VA pharmacies.
Operator (Work From Home)
United Language Group
San Antonio, US
10.2022 - 04.2023
- Answered in-bound calls.
- Gathered and verified client data; including access codes, employee identification, reference number and various other data as needed.
- Protected confidential information.
- Ensured quality of phone lines and connection between all parties.
- Completed operator reports using Adminica system to ensure all problems are notated for future reference.
- Other duties as may have been reasonably requested.
Patient Access Specialist
Legent Westover Hills Surgery Center
San Antonio, US
07.2020 - 06.2021
- Answered phones.
- Covid screenings.
- Scheduled surgeries.
- Obtained demographics and insurance information.
- Insurance verification.
- Built and broke down charts.
- Responsible for medical records requests.
- Posted payments.
- Processed requests for additional claim information.
- Posted transactions from Eobs as well as checks received.
Education
Certificate of Completion - Insurance
Skills
- Maintaining patient confidentiality
- Medical terminology
- Cash handling
- Dispatching
- Call center
- Computer skills
- Administrative experience
- Filing
- Patient scheduling
- Insurance verification
- Chart preparation
- Attention to detail
Timeline
Patient Scheduler II - University Health
10.2023 - Current
Scheduler - GI ALLIANCE (GCSA)
04.2023 - 07.2023
Operator (Work From Home) - United Language Group
10.2022 - 04.2023
Patient Access Specialist - Legent Westover Hills Surgery Center
07.2020 - 06.2021
Concorde Career Institute - Certificate of Completion, Insurance