TAMICA MOSLEY
SALES - PURCHASING - MARKETING
ROMULUS,MI
Summary
Dynamic Counter Sales Agent with a proven track record of excelling in fast-paced environments through exceptional task prioritization and execution. Expertise in understanding customer needs and enhancing the overall care experience by exploring innovative solutions that add value. Strong background in managing counter sales operations, ensuring seamless service delivery and effective inventory control. Recognized for boosting product visibility and driving sales growth through strategic merchandising and promotions, while fostering robust customer relationships and leading teams to consistently achieve sales targets.
Overview
11
11
years of professional experience
Work History
Counter Sales
Aramsco
04.2015 - Current
- Assist in training new employees on proper counter sales, knowledge of product and customer service techniques.
- Managed day-to-day operations of counter sales team, including assigning tasks and monitoring progress.
- Develop pricing strategies in conjunction with sales team to ensure profitability of products and services.
Lead Customer Service Representative
Aramsco
04.2015 - Current
- Maintain up-to-date knowledge of products and services offered by the company.
- Monitor team performance and provide feedback for improvement.
- Ensured compliance with applicable laws, regulations and organizational policies.
- Assisted in resolving escalated customer complaints.
- Tracked customer issues and worked closely with relevant teams to resolve them quickly.
- Oversee customer support services for multiple locations.
- Answer customers' questions and addressed complaints in-person or by phone to immediately rectify issues.
- Collaborate with sales team members to stay current on inventory levels and resolve item issues.
- Responsible for sourcing, evaluating, and acquiring goods, materials, and services for organization to ensure the best value in terms of quality, cost, and timely delivery. Supplier research and evaluation, price negotiation, contract management, record keeping and ensuring compliance with company policies and industry regulations.
- Skillfully reaching agreements with suppliers on price, terms, and conditions to benefit the organization
Education
Accounting And Business Management -
Wayne County Community College District
High School Diploma - undefined
ROMULUS HIGH SCHOOL
Romulus, MI06.1991
Skills
- Effective sales techniques
- Analyzing sales trends
- Demonstrated sales success
- Sales management
- Sales strategy execution in designated areas
- Proficient in sales representation
- E-commerce sales
- Sales communication skills
- Effective sales strategies
- Supporting sales initiatives
- Solution-oriented selling
- Sales and marketing coordination
- Skilled in advanced sales methodologies
Timeline
Counter Sales
Aramsco
04.2015 - Current
Lead Customer Service Representative
Aramsco
04.2015 - Current
High School Diploma - undefined
ROMULUS HIGH SCHOOL
Accounting And Business Management -
Wayne County Community College District
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